Trimble Cityworks
Trimble Cityworks is a specialized asset management and permitting software designed for local governments and utility agencies to manage infrastructure, track maintenance costs, and streamline community development through a GIS-centric approach.
UpKeep
UpKeep is a mobile-first asset management solution that helps maintenance teams streamline work orders, track equipment lifecycles, and optimize inventory levels to reduce downtime and improve operational efficiency.
Quick Comparison
| Feature | Trimble Cityworks | UpKeep |
|---|---|---|
| Website | cityworks.com | upkeep.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $45/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2014 |
| Headquarters | Sandy, USA | Los Angeles, USA |
Overview
Trimble Cityworks
Trimble Cityworks provides you with a GIS-centric platform to manage public assets and community development. By using your existing Esri ArcGIS investment as the authoritative database, you can track the full lifecycle of infrastructure—from water and sewer lines to parks and traffic signals. You can create work orders, manage service requests, and schedule inspections directly on a map, ensuring your field crews always have the right data at their fingertips.
The platform also simplifies how you handle land management and citizen engagement. You can process building permits, manage business licenses, and coordinate planning actions through a digital portal that reduces paperwork. Whether you are managing a small utility district or a large metropolitan city, the software helps you make data-driven decisions about infrastructure investments and resource allocation while keeping your community safe and functional.
UpKeep
UpKeep is a mobile-first maintenance management platform designed to get your team out of the office and onto the facility floor. You can create, assign, and manage work orders directly from your smartphone, ensuring that critical maintenance tasks never fall through the cracks. By centralizing your asset data, you gain a clear view of equipment health and maintenance history, helping you move from reactive repairs to a proactive preventive maintenance strategy.
The platform simplifies complex workflows by allowing you to scan barcodes for instant asset lookups and attach photos to work orders for better clarity. Whether you are managing a single building or multiple industrial sites, you can track your spare parts inventory in real-time and generate automated reports to justify your maintenance spend. It is built for teams who need a rugged, reliable tool that works as hard as they do.
Overview
Trimble Cityworks Features
- GIS-Centric Management Leverage your existing Esri ArcGIS data as the system of record to manage assets without duplicating databases or syncing records.
- Work Order Automation Create, assign, and track maintenance tasks for your field crews to ensure infrastructure stays in peak condition and reduces downtime.
- Operational Insights Analyze historical maintenance data and costs to justify budget requests and prioritize long-term capital improvement projects for your community.
- Public Access Portal Provide your residents with a digital storefront where they can apply for permits, pay fees, and track application status online.
- Mobile Field Tools Equip your field staff with native mobile apps to update work orders and capture photos directly from the job site.
- Permit & License Tracking Streamline your community development by managing the entire lifecycle of building permits, inspections, and professional licenses in one place.
UpKeep Features
- Mobile Work Orders. Create and update work orders on the go with a native mobile app that works even when you are offline.
- Asset Management. Track the entire lifecycle of your equipment and view complete maintenance histories to make smarter repair-versus-replace decisions.
- Preventive Maintenance. Schedule recurring tasks based on time or trigger-based alerts to prevent costly equipment breakdowns before they happen.
- Inventory Tracking. Manage your spare parts levels and receive automatic notifications when stock is low so you never run out.
- Barcode Scanning. Scan QR codes or barcodes on equipment to instantly pull up manuals, history, and open work orders without searching.
- Request Portal. Allow non-users to submit maintenance requests through a simplified portal, keeping your communication centralized and organized.
Pricing Comparison
Trimble Cityworks Pricing
UpKeep Pricing
- Unlimited work orders
- Mobile app access
- Work order requests
- Preventive maintenance
- Photos and file attachments
- Everything in Lite, plus:
- Inventory management
- Asset downtime tracking
- Advanced reporting
- Purchase orders
- Signature capture
Pros & Cons
Trimble Cityworks
Pros
- Deep integration with Esri ArcGIS eliminates data silos
- Highly customizable workflows for different municipal departments
- Strong historical tracking for regulatory compliance and reporting
- Mobile functionality improves communication with field crews
Cons
- Requires significant GIS expertise for initial setup
- Interface can feel complex for non-technical users
- Implementation process often takes several months
UpKeep
Pros
- Mobile app is highly intuitive for technicians
- Barcode scanning saves significant time on-site
- Customer support team is responsive and helpful
- Easy to set up without IT assistance
- Offline mode ensures data entry anywhere
Cons
- Cost per user can become expensive
- Reporting customization is limited on lower tiers
- Initial data upload can be time-consuming