Clariti
Clariti is a unified communication software that organizes your emails, chats, calls, and documents into context-based threads to eliminate fragmented conversations and improve team productivity.
Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Quick Comparison
| Feature | Clariti | Missive |
|---|---|---|
| Website | claritisoftware.com | missiveapp.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2015 |
| Headquarters | Parsippany, USA | Quebec City, Canada |
Overview
Clariti
Clariti is a unified workspace designed to bring order to your digital communication. Instead of jumping between separate apps for email, chat, and file sharing, you can manage everything within a single interface. The platform automatically connects related conversations across different channels, ensuring you never lose track of a project's history or important attachments.
You can transition instantly from an internal chat to an external email while keeping the entire context visible in a single thread. This approach solves the problem of fragmented information and reduces the time you spend searching for old messages. It is particularly effective for small to medium-sized teams in fast-paced environments like marketing agencies or logistics firms where clear communication history is vital.
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Overview
Clariti Features
- Contextual Threading Connect emails, chats, and documents into a single continuous thread so you always have the full story.
- Unified Inbox Manage multiple email accounts alongside your team chats in one place to eliminate constant app switching.
- Direct Chat Message your teammates instantly and link those conversations directly to relevant email threads or files.
- File Management Store and organize your documents within specific conversation threads so you can find attachments in seconds.
- Voice Calling Launch crystal-clear audio calls directly from your workspace to resolve complex issues faster than typing.
- Screen Sharing Share your screen during calls to collaborate on documents or presentations with your team in real-time.
Missive Features
- Shared Inboxes. Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing. Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat. Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation. Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels. Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses. Save time by creating shared templates for common questions that your whole team can access and use instantly.
Pricing Comparison
Clariti Pricing
- Up to 10 users
- 2GB cloud storage
- Email and Chat integration
- Contextual threading
- Basic search functionality
- Everything in Free, plus:
- Unlimited users
- 10GB cloud storage per user
- Advanced search filters
- Voice calling and screen sharing
- Priority email support
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Pros & Cons
Clariti
Pros
- Excellent at linking related emails and chats
- Reduces time spent searching for old attachments
- Generous free plan supports up to ten users
- Simple interface makes onboarding your team easy
Cons
- Mobile app experience is less feature-rich
- Limited integrations with third-party project tools
- Requires a shift in how you organize work
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules