Cliniko
Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.
DrChrono
DrChrono provides an integrated healthcare platform featuring electronic health records, practice management, and medical billing solutions designed specifically for iPad, iPhone, and web-based clinical workflows.
Quick Comparison
| Feature | Cliniko | DrChrono |
|---|---|---|
| Website | cliniko.com | drchrono.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $49/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2009 |
| Headquarters | Melbourne, Australia | Sunnyvale, USA |
Overview
Cliniko
Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.
The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.
DrChrono
DrChrono offers a mobile-first approach to managing your medical practice by combining EHR, practice management, and billing into one interface. You can move away from stationary desktops and manage your entire clinic from an iPad or iPhone, allowing you to chart patient encounters while maintaining eye contact. The platform includes a customizable medical form builder, allowing you to tailor your clinical notes to your specific specialty and workflow preferences.
You can also streamline your front-desk operations with automated patient check-ins and online scheduling. The integrated billing system helps you track claims in real-time and reduce denials through automated coding assistance. Whether you are a solo practitioner or part of a large multi-specialty group, the platform scales to handle your patient volume while keeping your data synchronized across all devices.
Overview
Cliniko Features
- Online Bookings Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
- Smart Scheduling Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
- Digital Treatment Notes Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
- Automated Reminders Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
- Integrated Telehealth Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
- Financial Reporting Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
- Patient Portal Provide your patients with a secure area to view their upcoming appointments and update their personal information.
- Letter Templates Generate professional referral letters and patient communications instantly using your stored data and custom branding.
DrChrono Features
- Mobile EHR Charting. Chart patient encounters on your iPad or iPhone using customizable templates and speech-to-text tools for faster documentation.
- Patient Portal. Give your patients secure access to their health records, lab results, and online appointment scheduling to improve engagement.
- Medical Billing Tools. Submit claims electronically and track their status in real-time to ensure you get paid faster for your services.
- E-Prescribing. Send prescriptions and controlled substance orders directly to pharmacies from your mobile device during the patient visit.
- Telehealth Integration. Conduct secure video visits with your patients directly through the platform without needing third-party video software.
- Custom Form Builder. Build your own clinical forms from scratch or choose from thousands of pre-made templates in the community library.
- Real-time Eligibility. Verify patient insurance coverage instantly before the appointment starts to avoid unexpected billing issues later.
- Cloud-Based Sync. Access your practice data from any web browser or mobile device with automatic real-time synchronization across your team.
Pricing Comparison
Cliniko Pricing
- 1 Practitioner
- Unlimited support staff
- Unlimited patients and files
- Online bookings and telehealth
- Automated SMS and email reminders
- Secure data encryption
- Everything in Solo, plus:
- Up to 5 Practitioners
- Multi-location support
- Advanced practitioner reporting
- Team schedule management
- Individual practitioner permissions
DrChrono Pricing
Pros & Cons
Cliniko
Pros
- Extremely intuitive interface requires almost no staff training
- Reliable and fast performance on mobile devices
- Excellent customer support with quick response times
- Highly customizable treatment note templates
- Seamless integration of telehealth and online bookings
Cons
- SMS credits for reminders require additional payment
- Limited advanced accounting features compared to dedicated software
- No native offline mode for areas with poor internet
DrChrono
Pros
- Excellent mobile interface optimized for iPad use
- Highly customizable clinical templates for different specialties
- Seamless integration between EHR and billing modules
- Intuitive scheduling and patient check-in process
- Strong e-prescribing functionality for controlled substances
Cons
- Customer support response times can be slow
- Implementation and setup requires significant time investment
- Occasional software bugs after major system updates
- Pricing is less transparent than some competitors