Craftybase
Craftybase is an inventory management and bookkeeping software designed specifically for handmade sellers to track raw materials, calculate product costs, and manage multi-channel sales in one place.
ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Quick Comparison
| Feature | Craftybase | ServiceTitan |
|---|---|---|
| Website | craftybase.com | servicetitan.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $19/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2012 |
| Headquarters | London, UK | Glendale, USA |
Overview
Craftybase
Craftybase is an all-in-one inventory and bookkeeping solution built specifically for makers and small-scale manufacturers. You can move away from complex spreadsheets and manually tracking every bead, fabric scrap, or essential oil. The platform automatically tracks your raw materials, work-in-progress goods, and finished products so you always know exactly what you have in stock and when you need to reorder.
You can connect your favorite sales channels like Etsy, Shopify, and Amazon to sync orders and update your inventory levels in real-time. It also simplifies your tax season by generating detailed COGS reports and tracking your business expenses automatically. Whether you are a solo hobbyist or a growing handmade brand, you can gain full visibility into your profit margins and production costs without the headache of manual data entry.
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Overview
Craftybase Features
- Automated COGS Tracking Calculate your Cost of Goods Sold automatically so you can report accurate financial data during tax season.
- Raw Material Inventory Track every component and raw material you use to ensure you never run out of supplies during production.
- Multi-Channel Sync Connect your Etsy, Shopify, and WooCommerce stores to automatically import sales and update your inventory levels.
- Recipe Management Create detailed recipes for your products to instantly calculate the exact cost of every item you manufacture.
- Pricing Calculator Use real-time material costs and labor time to determine the perfect retail and wholesale prices for your goods.
- Expense Tracking Log your business expenses and overhead costs in one place to see your true bottom-line profitability.
ServiceTitan Features
- Smart Dispatching. Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App. Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro. Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments. Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal. Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics. Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Pricing Comparison
Craftybase Pricing
- Up to 1,000 orders per year
- 2 sales channel integrations
- Automated COGS calculations
- Raw material tracking
- Basic reporting tools
- Everything in Pro, plus:
- Up to 5,000 orders per year
- 5 sales channel integrations
- Advanced inventory reporting
- Priority email support
ServiceTitan Pricing
Pros & Cons
Craftybase
Pros
- Specifically designed for handmade makers and crafters
- Excellent automated COGS and tax reporting features
- Seamless integration with Etsy and Shopify stores
- Accurate tracking of granular raw material units
Cons
- Initial setup can be time-consuming for large inventories
- No dedicated mobile app for on-the-go logging
- Learning curve for users unfamiliar with bookkeeping
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows