CSG Encompass
CSG Encompass is a modular SaaS platform that helps you manage complex B2B relationships, automate multi-partner ecosystems, and streamline quote-to-cash processes for telecommunications and digital service providers.
Epicor CPQ
Epicor CPQ is a visual configuration and quoting software that enables your sales team and customers to build complex products with real-time 3D visualization and automated manufacturing outputs.
Quick Comparison
| Feature | CSG Encompass | Epicor CPQ |
|---|---|---|
| Website | csgi.com | kbmax.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1982 | 2009 |
| Headquarters | Englewood, USA | Austin, USA |
Overview
CSG Encompass
CSG Encompass helps you navigate the complexities of modern B2B commerce by unifying your sales, billing, and partner management into a single cloud-native platform. You can launch sophisticated digital services quickly, manage multi-party settlements, and provide your enterprise customers with a transparent, self-service experience. It eliminates the friction of legacy systems by offering a modular architecture that scales with your business needs.
You can automate the entire lifecycle from initial quote to final payment while maintaining real-time visibility into your revenue streams. The platform is specifically designed for communication service providers and enterprises looking to monetize 5G, IoT, and ecosystem-based business models. By using this software, you reduce operational costs and accelerate your time-to-market for new, innovative service offerings.
Epicor CPQ
Epicor CPQ, formerly known as KBMax, transforms how you sell complex, customizable products by bringing them to life with an advanced 3D configurator. You can empower your sales reps and customers to build their own products through a visual interface that automatically enforces your business rules, ensuring every quote is accurate and buildable. This eliminates the back-and-forth between sales and engineering, allowing you to generate quotes in minutes rather than days.
The platform goes beyond simple quoting by automatically generating CAD drawings, cut sheets, and BOMs directly from the configuration. You can integrate it seamlessly with your existing ERP and CRM systems to create a unified digital thread from the initial click to the shop floor. It is particularly effective for mid-to-large scale manufacturers in industries like heavy machinery, building products, and medical devices who need to simplify complex product catalogs.
Overview
CSG Encompass Features
- Zero-Touch Orchestration Automate your service delivery and partner onboarding processes to eliminate manual errors and speed up your operational workflows.
- Multi-Partner Settlement Manage complex revenue-sharing models and settle payments across your entire partner ecosystem with automated, transparent financial tracking.
- Dynamic CPQ Configure complex product bundles and generate accurate quotes for enterprise customers in minutes rather than days or weeks.
- Real-Time Charging Track and charge for usage-based services instantly, allowing you to offer flexible pricing models like pay-as-you-go or tiered subscriptions.
- Enterprise Self-Service Give your B2B clients a dedicated portal where they can manage their own accounts, view invoices, and adjust service levels.
- Cloud-Native Scalability Deploy on public or private clouds to ensure your billing infrastructure grows seamlessly alongside your expanding customer base.
Epicor CPQ Features
- 3D Visual Configurator. Let your customers see exactly what they are buying with real-time 3D product previews that update as they change options.
- Snap Rules Engine. Build complex product logic using a visual, blocks-based programming language that requires no advanced coding knowledge.
- Automated CAD Generation. Generate SolidWorks, Autodesk, or PTC drawings automatically once a configuration is finished to speed up engineering handoffs.
- Dynamic Pricing. Calculate costs and margins instantly as users select different components, ensuring your quotes always protect your bottom line.
- Omnichannel Selling. Embed your 3D configurator directly into your website so customers can self-serve and buy from any device.
- Manufacturing Automation. Create assembly instructions and bills of materials automatically to reduce errors on the production floor.
Pricing Comparison
CSG Encompass Pricing
Epicor CPQ Pricing
Pros & Cons
CSG Encompass
Pros
- Handles extremely high volumes of complex B2B transactions
- Modular design lets you pick only the features you need
- Strong support for 5G and IoT monetization strategies
- Excellent partner ecosystem management and settlement capabilities
Cons
- Implementation requires significant time and technical resources
- Custom pricing makes it inaccessible for smaller businesses
- Steep learning curve for administrative and configuration teams
Epicor CPQ
Pros
- Visual 3D interface makes complex product selection intuitive
- Reduces engineering bottlenecks by automating technical drawings
- Rules engine prevents sales reps from quoting unbuildable products
- Seamlessly connects with Epicor ERP and major CRM platforms
Cons
- Initial setup of complex rules requires significant time
- Higher price point compared to basic quoting tools
- Requires high-quality 3D assets for the best visual experience