CSG Encompass
CSG Encompass is a modular SaaS platform that helps you manage complex B2B relationships, automate multi-partner ecosystems, and streamline quote-to-cash processes for telecommunications and digital service providers.
VividWorks
VividWorks provides a cloud-based 3D visualization and CPQ software platform that enables you to configure complex products, generate instant quotes, and provide immersive 3D shopping experiences for your customers.
Quick Comparison
| Feature | CSG Encompass | VividWorks |
|---|---|---|
| Website | csgi.com | vividworks.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1982 | 2006 |
| Headquarters | Englewood, USA | Oulu, Finland |
Overview
CSG Encompass
CSG Encompass helps you navigate the complexities of modern B2B commerce by unifying your sales, billing, and partner management into a single cloud-native platform. You can launch sophisticated digital services quickly, manage multi-party settlements, and provide your enterprise customers with a transparent, self-service experience. It eliminates the friction of legacy systems by offering a modular architecture that scales with your business needs.
You can automate the entire lifecycle from initial quote to final payment while maintaining real-time visibility into your revenue streams. The platform is specifically designed for communication service providers and enterprises looking to monetize 5G, IoT, and ecosystem-based business models. By using this software, you reduce operational costs and accelerate your time-to-market for new, innovative service offerings.
VividWorks
VividWorks offers a visual sales solution that transforms how you sell complex or customizable products. By combining 3D product configuration with Configure, Price, Quote (CPQ) functionality, you can let your customers visualize their exact specifications in real-time. This eliminates guesswork and ensures that what your customer sees on the screen is exactly what they receive, significantly reducing order errors and increasing buyer confidence across your digital channels.
You can integrate the platform directly into your existing e-commerce site or use it as a powerful tool for your direct sales team. Whether you are selling modular furniture, industrial machinery, or custom building materials, the software handles complex rules and logic behind the scenes. This allows you to focus on the customer experience while the system automatically generates accurate pricing, bills of materials, and high-quality visual renders.
Overview
CSG Encompass Features
- Zero-Touch Orchestration Automate your service delivery and partner onboarding processes to eliminate manual errors and speed up your operational workflows.
- Multi-Partner Settlement Manage complex revenue-sharing models and settle payments across your entire partner ecosystem with automated, transparent financial tracking.
- Dynamic CPQ Configure complex product bundles and generate accurate quotes for enterprise customers in minutes rather than days or weeks.
- Real-Time Charging Track and charge for usage-based services instantly, allowing you to offer flexible pricing models like pay-as-you-go or tiered subscriptions.
- Enterprise Self-Service Give your B2B clients a dedicated portal where they can manage their own accounts, view invoices, and adjust service levels.
- Cloud-Native Scalability Deploy on public or private clouds to ensure your billing infrastructure grows seamlessly alongside your expanding customer base.
VividWorks Features
- 3D Product Configurator. Let your customers customize products in real-time with a high-quality 3D interface that shows every detail and variation.
- Automated CPQ Engine. Generate instant, accurate quotes based on complex product rules so you never underprice a custom order again.
- Augmented Reality (AR). Enable your buyers to place virtual 3D models of your products into their real-world environment using their mobile devices.
- Automated Bill of Materials. Convert every custom configuration into a detailed bill of materials automatically to streamline your manufacturing and fulfillment processes.
- Web-Based Viewer. Provide a smooth 3D experience directly in any modern web browser without requiring your customers to download extra plugins.
- Guided Selling. Walk your customers through the selection process with logic-based prompts that ensure every configuration is technically feasible.
Pricing Comparison
CSG Encompass Pricing
VividWorks Pricing
Pros & Cons
CSG Encompass
Pros
- Handles extremely high volumes of complex B2B transactions
- Modular design lets you pick only the features you need
- Strong support for 5G and IoT monetization strategies
- Excellent partner ecosystem management and settlement capabilities
Cons
- Implementation requires significant time and technical resources
- Custom pricing makes it inaccessible for smaller businesses
- Steep learning curve for administrative and configuration teams
VividWorks
Pros
- Excellent 3D visual quality enhances customer engagement
- Strong rules engine prevents impossible product configurations
- Seamless integration with major e-commerce platforms
- Mobile-friendly AR features improve buyer confidence
- Reduces the sales cycle for highly complex products
Cons
- Initial setup requires significant 3D asset preparation
- Pricing is not transparent for small businesses
- Learning curve for managing complex configuration logic