Cliniko
Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.
Doctible
Doctible is a comprehensive patient retention and practice management software providing automated communication tools, digital intake forms, and reputation management to help healthcare providers streamline office workflows and enhance patient engagement.
Quick Comparison
| Feature | Cliniko | Doctible |
|---|---|---|
| Website | cliniko.com | doctible.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $49/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2013 |
| Headquarters | Melbourne, Australia | San Diego, USA |
Overview
Cliniko
Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.
The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.
Doctible
Doctible helps you modernize your healthcare practice by automating the tedious manual tasks that clutter your front desk's day. You can manage patient communication through a single dashboard, allowing you to send automated appointment reminders, birthday greetings, and recall notices without picking up the phone. This ensures your schedule stays full while reducing the overhead costs associated with manual outreach.
The platform also transforms your patient intake process by moving paper forms to a secure digital format that patients can complete before they arrive. You can collect reviews automatically after appointments to boost your online reputation and use two-way texting to answer patient questions in real-time. It integrates directly with your existing practice management system to keep your data synchronized and accurate.
Overview
Cliniko Features
- Online Bookings Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
- Smart Scheduling Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
- Digital Treatment Notes Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
- Automated Reminders Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
- Integrated Telehealth Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
- Financial Reporting Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
- Patient Portal Provide your patients with a secure area to view their upcoming appointments and update their personal information.
- Letter Templates Generate professional referral letters and patient communications instantly using your stored data and custom branding.
Doctible Features
- Automated Reminders. Reduce no-shows by sending automated text and email reminders that allow patients to confirm appointments instantly.
- Digital Intake Forms. Eliminate clipboard paperwork by letting patients complete HIPAA-compliant registration forms on their own devices before their visit.
- Two-Way Texting. Message your patients directly from your office landline number to answer questions and coordinate care without personal cell phones.
- Reputation Management. Send automated text requests for reviews following appointments to build your presence on Google and other search platforms.
- Online Scheduling. Give your patients the flexibility to request or book appointments 24/7 directly through your website or social media profiles.
- Patient Recall. Identify and reach out to inactive patients automatically to bring them back into the office for necessary follow-up care.
- Virtual Waiting Room. Manage patient arrivals via text so you can maintain a socially distanced office and notify patients when you are ready.
- Smart Messaging. Send bulk announcements to your entire patient base for office closures, new services, or seasonal health alerts.
Pricing Comparison
Cliniko Pricing
- 1 Practitioner
- Unlimited support staff
- Unlimited patients and files
- Online bookings and telehealth
- Automated SMS and email reminders
- Secure data encryption
- Everything in Solo, plus:
- Up to 5 Practitioners
- Multi-location support
- Advanced practitioner reporting
- Team schedule management
- Individual practitioner permissions
Doctible Pricing
Pros & Cons
Cliniko
Pros
- Extremely intuitive interface requires almost no staff training
- Reliable and fast performance on mobile devices
- Excellent customer support with quick response times
- Highly customizable treatment note templates
- Seamless integration of telehealth and online bookings
Cons
- SMS credits for reminders require additional payment
- Limited advanced accounting features compared to dedicated software
- No native offline mode for areas with poor internet
Doctible
Pros
- Seamless integration with major practice management systems
- Significantly reduces front-desk time spent on phone calls
- Easy for patients to use without downloading apps
- Effective at increasing the volume of Google reviews
- Responsive customer support team during the onboarding process
Cons
- Customization of automated messages can be limited
- Occasional sync delays with certain legacy database software
- Pricing is not transparent without a sales consultation