Cliniko vs TherapyNotes Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

Cliniko

0.0 (0 reviews)

Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.

Starting at $49/mo
Free Trial 30 days
VS

TherapyNotes

0.0 (0 reviews)

TherapyNotes is a specialized practice management software providing behavioral health professionals with integrated tools for electronic EHR charting, scheduling, billing, and telehealth to streamline mental health clinical workflows.

Starting at $49/mo
Free Trial 30 days

Quick Comparison

Feature Cliniko TherapyNotes
Website cliniko.com therapynotes.com
Pricing Model Subscription Subscription
Starting Price $49/month $49/month
FREE Trial ✓ 30 days free trial ✓ 30 days free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment cloud mobile cloud
Integrations Xero Mailchimp Stripe Google Calendar Medicare Tyro Physitrack Healthcode Zapier QuickBooks Change Healthcare Waystar CardConnect Google Calendar Microsoft Outlook
Target Users solopreneur small-business mid-market solopreneur small-business mid-market
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 2011 2010
Headquarters Melbourne, Australia Horsham, USA

Overview

C

Cliniko

Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.

The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.

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TherapyNotes

TherapyNotes is a dedicated practice management platform built specifically for mental and behavioral health professionals. You can manage your entire clinical workflow from a single dashboard, whether you run a solo practice or a large multi-clinician clinic. The system simplifies the complex nature of mental health documentation by providing specialty-specific note templates for intake, progress, and treatment plans.

You can automate your most time-consuming tasks like insurance claim submissions and appointment reminders. The platform includes a secure patient portal where your clients can digitally sign paperwork, request appointments, and pay their balances. By centralizing your scheduling, notes, and billing, you reduce administrative overhead and can focus more of your energy on providing quality patient care.

Overview

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Cliniko Features

  • Online Bookings Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
  • Smart Scheduling Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
  • Digital Treatment Notes Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
  • Automated Reminders Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
  • Integrated Telehealth Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
  • Financial Reporting Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
  • Patient Portal Provide your patients with a secure area to view their upcoming appointments and update their personal information.
  • Letter Templates Generate professional referral letters and patient communications instantly using your stored data and custom branding.
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TherapyNotes Features

  • Specialty EHR Notes. Create professional clinical documents quickly with templates designed specifically for mental health intake, progress, and termination notes.
  • Integrated Scheduling. Manage your calendar with ease and send automatic text, phone, or email reminders to your clients to reduce no-shows.
  • Electronic Billing. Submit insurance claims electronically with one click and track your ERAs and payments directly within the platform.
  • Secure Patient Portal. Give your clients a professional way to share documents, sign intake forms, and pay their bills online securely.
  • HIPAA-Compliant Telehealth. Conduct secure video therapy sessions directly through your browser without requiring your clients to download extra software.
  • Credit Card Processing. Accept all major credit cards at competitive rates and store payment methods securely for future client sessions.

Pricing Comparison

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Cliniko Pricing

Solo
$49
  • 1 Practitioner
  • Unlimited support staff
  • Unlimited patients and files
  • Online bookings and telehealth
  • Automated SMS and email reminders
  • Secure data encryption
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TherapyNotes Pricing

Solo
$49
  • For 1 user/clinician
  • Unlimited patients and notes
  • HIPAA-compliant EHR
  • Appointment reminders
  • Credit card processing
  • Unlimited phone and email support

Pros & Cons

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Cliniko

Pros

  • Extremely intuitive interface requires almost no staff training
  • Reliable and fast performance on mobile devices
  • Excellent customer support with quick response times
  • Highly customizable treatment note templates
  • Seamless integration of telehealth and online bookings

Cons

  • SMS credits for reminders require additional payment
  • Limited advanced accounting features compared to dedicated software
  • No native offline mode for areas with poor internet
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TherapyNotes

Pros

  • Highly intuitive interface designed for mental health workflows
  • Exceptional live phone support available for all users
  • Robust note templates that ensure clinical compliance
  • Reliable electronic insurance claim and ERA integration

Cons

  • Mobile experience is web-based rather than a native app
  • Limited customization options for specific clinical forms
  • Telehealth features may require additional fees for some users
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