Eat App
Eat App is a cloud-based restaurant management solution that helps you handle table bookings, manage guest databases, and automate marketing to increase covers and improve your overall front-of-house operations.
UpMenu
UpMenu is an all-in-one online ordering system that helps restaurants build branded websites, manage mobile orders, and run automated marketing campaigns to increase direct sales and customer loyalty.
Quick Comparison
| Feature | Eat App | UpMenu |
|---|---|---|
| Website | eatapp.co | upmenu.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Dubai, UAE | Warsaw, Poland |
Overview
Eat App
Eat App helps you take full control of your restaurant's front-of-house operations through an integrated booking and guest management system. You can manage reservations from multiple channels—including your website, Google, and social media—on a single digital floor plan. The platform eliminates manual pen-and-paper tracking, reducing double bookings and helping you optimize your seating capacity in real-time.
Beyond simple bookings, you can build a rich guest database that tracks preferences, visit history, and spending habits. This data allows you to send personalized automated marketing campaigns to bring customers back. Whether you run a single bistro or a large multi-location restaurant group, the software provides the analytics you need to understand peak hours and server performance while streamlining the check-in process for your staff.
UpMenu
UpMenu gives you the tools to take full control of your restaurant's digital presence and stop relying on expensive third-party delivery apps. You can build a professional, branded website with a built-in ordering system that works perfectly on desktops and mobile devices. This allows you to collect orders directly from your customers, keep 100% of your data, and avoid high commission fees that eat into your profit margins.
The platform also includes a suite of growth tools to keep your tables full and your kitchen busy. You can launch automated email and SMS marketing campaigns, manage a digital loyalty program, and even create your own branded mobile app for the App Store and Google Play. It is designed for single locations and large chains alike, providing a centralized dashboard to manage menus, promotions, and customer feedback in real-time.
Overview
Eat App Features
- Digital Floor Plan Design and manage your restaurant layout digitally to assign tables quickly and track real-time occupancy during busy shifts.
- Multi-Channel Bookings Accept reservations directly from your website, Instagram, Facebook, and Reserve with Google to capture every potential customer.
- Guest CRM Build detailed profiles with automated visit history and tags so you can recognize VIPs and remember specific dietary requirements.
- Automated Messaging Reduce no-shows by sending automated SMS and email confirmations, reminders, and follow-up requests to your guests.
- Waitlist Management Manage walk-ins efficiently with a digital waitlist that quotes accurate wait times and notifies guests via text when their table is ready.
- Shift Reporting Access detailed analytics on cover counts, popular booking times, and guest trends to make smarter staffing and inventory decisions.
UpMenu Features
- Branded Website Builder. Create a professional restaurant website using high-conversion templates designed specifically to turn visitors into hungry customers.
- Mobile Ordering App. Launch your own branded iOS and Android apps so your customers can place orders with just a few taps.
- Automated Marketing. Send automated SMS, email, and push notifications to recover abandoned carts and encourage repeat orders from past guests.
- Loyalty & Rewards. Build a custom loyalty program with digital stamps and points to reward your regulars and increase lifetime value.
- Table Reservation System. Manage your floor plan and accept table bookings directly through your website to streamline your front-of-house operations.
- Digital Menu QR Codes. Provide contactless dine-in experiences by allowing guests to scan, view your menu, and pay directly from their phones.
Pricing Comparison
Eat App Pricing
- Up to 30 bookings per month
- Basic guest list management
- Web booking widget
- Reservation management
- Email support
- Everything in Free, plus:
- Unlimited bookings
- Advanced floor plan management
- Automated guest reminders
- Basic reporting and analytics
- POS integration options
UpMenu Pricing
- 1 restaurant location
- Online ordering system
- Website builder
- Mobile responsive menu
- Real-time order notifications
- Basic marketing tools
- Everything in Basic, plus:
- Branded mobile app
- Automated marketing campaigns
- Loyalty program features
- Advanced reporting and analytics
- Coupons and promo codes
Pros & Cons
Eat App
Pros
- Very intuitive interface that staff learn quickly
- Seamless integration with Reserve with Google
- Highly responsive customer support team
- Affordable pricing compared to major competitors
Cons
- Occasional lag during high-volume peak hours
- Limited customization for automated email templates
- Reporting could be more granular for enterprises
UpMenu
Pros
- Fixed monthly pricing eliminates expensive per-order commissions
- User-friendly interface makes menu updates quick and simple
- Highly responsive customer support helps with technical setup
- Professional website templates look great on mobile devices
Cons
- Initial setup of the mobile app takes time
- Limited advanced customization for very complex menus
- Marketing automation requires some time to learn properly