Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
FieldFuze
FieldFuze is an all-in-one field service management software designed to help small to mid-sized service businesses streamline scheduling, dispatching, invoicing, and customer communication from a single platform.
Quick Comparison
| Feature | Arrivy | FieldFuze |
|---|---|---|
| Website | arrivy.com | fieldfuze.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2022 |
| Headquarters | Seattle, USA | United States |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
FieldFuze
FieldFuze provides a centralized hub to run your entire field service business without the headache of jumping between different apps. You can manage your entire workflow from the moment a lead comes in until the final invoice is paid. It simplifies the complex coordination required for HVAC, plumbing, electrical, and landscaping businesses by putting your schedule, customer history, and financial data in one place.
The platform helps you eliminate paperwork and reduce administrative errors by digitizing your operations. You can dispatch technicians to jobs in real-time, track project progress, and collect payments in the field. It is built specifically for service contractors who want to grow their business by providing a more professional and responsive experience for their customers.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
FieldFuze Features
- Smart Scheduling. Organize your team's day with a drag-and-drop calendar that prevents double-booking and optimizes your technicians' routes.
- Mobile Field App. Give your technicians access to job details, customer history, and digital work orders directly from their smartphones while on-site.
- Instant Invoicing. Generate professional invoices immediately after a job is completed and send them to customers via email or text.
- Customer Portal. Provide your clients with a dedicated space to view their service history, approve estimates, and pay invoices online.
- Real-Time Dispatching. Send job assignments to your crew instantly and track their status so you always know who is available.
- Automated Notifications. Keep your customers informed with automated appointment reminders and 'on-my-way' alerts to reduce no-shows.
Pricing Comparison
Arrivy Pricing
FieldFuze Pricing
- Up to 2 users included
- Unlimited jobs and customers
- Mobile app access
- Invoicing and estimates
- Basic scheduling tools
- Email support
- Everything in Standard, plus:
- Up to 5 users included
- Advanced reporting tools
- Automated SMS notifications
- Customer payment portal
- Priority phone support
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
FieldFuze
Pros
- Intuitive interface requires very little technical training
- Consolidates multiple business tools into one platform
- Mobile app works reliably for technicians in the field
- Affordable entry point for very small service teams
Cons
- Limited advanced integrations with third-party accounting software
- Reporting features may feel basic for enterprise needs
- Lacks offline mode for areas with poor reception