Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
FieldFX
FieldFX is a comprehensive field service management software designed to streamline complex operations for energy, industrial, and oilfield service companies through integrated quoting, dispatching, and electronic field ticketing.
Quick Comparison
| Feature | Arrivy | FieldFX |
|---|---|---|
| Website | arrivy.com | fieldfx.com |
| Pricing Model | Subscription | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 1998 |
| Headquarters | Seattle, USA | Houston, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
FieldFX
FieldFX helps you manage the entire lifecycle of your field service operations from a single, integrated platform. You can transition seamlessly from initial quotes to job scheduling and final invoicing without manual data reentry. It specifically addresses the needs of heavy industrial and energy service providers who deal with complex pricing, high-value assets, and remote work environments.
You can capture field data accurately using electronic field tickets, even when your teams are working offline in remote locations. The software connects your back office with field crews in real-time, ensuring that everyone stays aligned on job status and safety requirements. By digitizing your workflows, you reduce billing cycles and improve cash flow while maintaining high standards of operational compliance.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
FieldFX Features
- Electronic Field Tickets. Capture labor, equipment, and materials data digitally to eliminate paper trail errors and speed up your billing cycles.
- Offline Mobile Access. Sync data and complete work orders in remote areas without internet, then upload automatically once you reconnect to a network.
- Visual Dispatch & Scheduling. Assign the right crews and equipment to jobs using a drag-and-drop calendar that shows real-time availability and certifications.
- Integrated CPQ. Generate accurate quotes based on complex price books so your field tickets always match the agreed-upon contract terms.
- Asset Tracking. Monitor your high-value equipment's location, maintenance history, and utilization rates to maximize your return on investment.
- Business Intelligence. Create custom reports and dashboards to track your key performance indicators and identify bottlenecks in your operational workflows.
Pricing Comparison
Arrivy Pricing
FieldFX Pricing
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
FieldFX
Pros
- Excellent offline capabilities for remote oilfield work
- Highly customizable to fit complex industrial workflows
- Reduces days sales outstanding through faster invoicing
- Strong integration with major enterprise ERP systems
Cons
- Significant time investment required for initial setup
- Interface can feel complex for non-technical users
- Higher price point than basic scheduling tools