First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
TaxiCaller
TaxiCaller provides a cloud-based dispatch system that connects taxi companies with passengers through a complete suite of booking apps, driver tools, and an automated management console for global fleets.
Quick Comparison
| Feature | First Due | TaxiCaller |
|---|---|---|
| Website | firstdue.com | taxicaller.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $17.5/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2011 |
| Headquarters | Garden City, USA | Linköping, Sweden |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
TaxiCaller
TaxiCaller is a cloud-based dispatch solution designed to help you modernize your taxi or private hire business. Instead of relying on expensive hardware or manual radio logs, you get a digital ecosystem that connects your dispatchers, drivers, and passengers in real-time. You can manage bookings from multiple sources, including a branded passenger app, a web-based booking tool, and a manual dispatch console.
The platform automates your job assignments using advanced queuing and closest-driver logic to reduce dead mileage and wait times. You can track your entire fleet on a live map, process digital payments, and access detailed reports on driver performance and company revenue. It is built to scale with your business, whether you operate a single vehicle or manage a large international fleet with hundreds of cars.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
TaxiCaller Features
- Cloud Dispatch Console. Manage all your bookings and vehicle assignments from any web browser without installing expensive local servers.
- Passenger Booking App. Offer your customers a branded mobile experience where they can book rides, track drivers, and pay digitally.
- Driver Companion App. Equip your drivers with an Android or iOS app to receive jobs, navigate to destinations, and manage shifts.
- Automatic Dispatching. Reduce human error by letting the system automatically assign the closest available driver to every new booking.
- Real-Time GPS Tracking. Monitor your entire fleet on a live map to ensure driver safety and provide accurate ETAs to customers.
- Corporate Accounts. Manage high-value business clients with dedicated portals for booking multiple trips and receiving monthly automated invoices.
Pricing Comparison
First Due Pricing
TaxiCaller Pricing
- Full dispatch console access
- Driver app for all drivers
- Passenger booking app
- Real-time GPS tracking
- Automatic job assignment
- Email and chat support
- Everything in Monthly, plus:
- Discounted per-vehicle rate
- Fixed annual billing
- Priority system updates
- Full reporting suite
- Dedicated account tools
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
TaxiCaller
Pros
- Extremely quick setup process for new fleets
- Affordable pay-per-vehicle pricing model
- Reliable real-time GPS tracking accuracy
- User-friendly interface for both drivers and dispatchers
Cons
- Customer support response times can vary
- Occasional lag in high-traffic urban areas
- Limited customization for the passenger app