Crazy Egg
Crazy Egg is a website optimization software providing visual analytics tools like heatmaps, scroll maps, and A/B testing to help you understand visitor behavior and improve your conversion rates.
FullStory
FullStory is a behavioral data platform that helps you find and fix friction points in your digital experience by capturing every user interaction on your website or mobile app.
Quick Comparison
| Feature | Crazy Egg | FullStory |
|---|---|---|
| Website | crazyegg.com | fullstory.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $29/month | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2014 |
| Headquarters | La Mirada, USA | Atlanta, USA |
Overview
Crazy Egg
Crazy Egg helps you see exactly how visitors interact with your website so you can make data-driven improvements. Instead of guessing why people leave your site, you can watch real-time recordings of their sessions and view heatmaps that highlight where they click, move, and scroll. This clarity allows you to identify friction points in your checkout process or discover which headlines actually grab attention.
You can also run A/B tests directly within the platform to compare different page variations and see which one performs better. It is designed for marketing teams, e-commerce owners, and UX designers who want to boost conversions without needing a degree in data science. With simple setup and clear visual reports, you can start optimizing your user experience in minutes.
FullStory
FullStory helps you understand exactly how users interact with your digital products so you can eliminate friction and boost conversions. Instead of guessing why users drop off, you can watch high-fidelity session replays and analyze heatmaps to see their real-world experience. It automatically captures every click, swipe, and scroll without requiring manual event tagging, giving you a complete picture of the customer journey from start to finish.
You can use the platform to identify technical bugs, surface UX flaws, and quantify the financial impact of specific site issues. It serves product managers, engineers, and digital marketers at mid-market and enterprise companies who need to make data-driven decisions. By connecting qualitative insights with quantitative data, you can prioritize your roadmap based on what actually matters to your customers.
Overview
Crazy Egg Features
- Snapshots & Heatmaps See exactly where your visitors click and how far they scroll so you can place important content where it gets noticed.
- Session Recordings Watch real videos of individual visitor journeys to identify exactly where people get stuck or confused on your pages.
- A/B Testing Launch simple experiments to test different headlines or images and let the data tell you which version drives more sales.
- Traffic Analysis Compare how different audience segments behave by filtering your data by referral source, device type, or geographic location.
- Error Tracking Automatically detect JavaScript errors and broken links that are frustrating your users and causing them to leave your site.
- Surveys Ask your visitors direct questions at the right moment to understand their motivations and collect qualitative feedback for improvements.
FullStory Features
- Session Replay. Watch high-fidelity reconstructions of real user sessions to see exactly where people get stuck or frustrated on your site.
- Heatmaps and Clickmaps. Visualize aggregate user behavior to identify which elements grab attention and which parts of your page are being ignored.
- Frustration Signals. Automatically detect 'rage clicks' and 'dead clicks' so you can quickly find and fix the most painful parts of your UI.
- Funnel Analysis. Build conversion funnels in seconds to see where users drop off and instantly watch replays of those specific moments.
- Privacy by Design. Protect your users' sensitive data with robust, private-by-default masking tools that ensure personal information never leaves their browser.
- Mobile App Monitoring. Capture native mobile interactions on iOS and Android to ensure your app experience is as smooth as your desktop site.
Pricing Comparison
Crazy Egg Pricing
- 30,000 tracked visits per month
- Unlimited A/B tests
- Unlimited surveys
- 25 snapshots
- 3,000 recordings per month
- 1 year of data storage
- 75,000 tracked visits per month
- Everything in Standard, plus:
- 50 snapshots
- 10,000 recordings per month
- 2 years of data storage
- Priority support
FullStory Pricing
- 1,000 sessions per month
- 1 month of data retention
- Session Replay
- Heatmaps
- Basic frustration signals
- Everything in Free, plus:
- Custom session volume
- Extended data retention
- Advanced funnel analytics
- Segment filtering
- Full suite of integrations
Pros & Cons
Crazy Egg
Pros
- Extremely easy to set up with a single script
- Visual reports are easy for non-technical stakeholders to understand
- Generous 30-day trial allows for significant data collection
- Combines quantitative heatmaps with qualitative user surveys
Cons
- No forever-free plan is currently available
- Data sampling limits can be restrictive on lower tiers
- Interface can feel slightly dated compared to newer rivals
FullStory
Pros
- Incredible detail in session replays compared to competitors
- Automatic data capture requires no manual event tagging
- Powerful search filters make finding specific sessions easy
- Excellent privacy controls for masking sensitive user data
Cons
- Pricing can be high for high-traffic websites
- Steep learning curve for advanced analytical features
- Data retention limits can be restrictive on lower plans