ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Spoonfed
Spoonfed is an all-in-one catering management software designed to help you streamline online ordering, production planning, and delivery logistics for corporate and drop-off catering businesses.
Quick Comparison
| Feature | ChowNow | Spoonfed |
|---|---|---|
| Website | chownow.com | getspoonfed.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2013 |
| Headquarters | Los Angeles, USA | Glasgow, UK |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Spoonfed
Spoonfed is a specialized management platform built specifically for the high-pressure world of corporate and drop-off catering. You can move away from fragmented systems and manual spreadsheets by centralizing your entire operation—from the moment a customer places an online order to the final delivery and invoicing. The software handles the complex logic of catering, such as lead times, delivery zones, and dietary requirements, ensuring your kitchen stays organized and your customers stay happy.
You can manage multiple sites from a single dashboard, giving you a clear view of production schedules and resource allocation across your entire business. By automating repetitive administrative tasks like generating kitchen sheets and processing payments, you free up your team to focus on food quality and growth. Whether you are an independent caterer or a global food service provider, the platform scales to meet your volume and complexity requirements.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Spoonfed Features
- Online Ordering. Give your customers a branded, user-friendly portal to place complex catering orders with specific delivery windows and dietary needs.
- Production Planning. Generate automated kitchen sheets and prep lists based on real-time orders to ensure your back-of-house stays perfectly synchronized.
- Delivery Logistics. Organize your delivery routes and driver schedules efficiently with integrated mapping tools to ensure every order arrives on time.
- Automated Invoicing. Send professional invoices and process payments automatically, reducing your administrative workload and improving your cash flow.
- CRM & Marketing. Track customer preferences and order history so you can send targeted promotions and build lasting corporate relationships.
- Multi-site Management. Control menus, pricing, and reporting across multiple locations from one central account to maintain brand consistency.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Spoonfed Pricing
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Spoonfed
Pros
- Significantly reduces time spent on manual order entry
- Excellent handling of complex corporate delivery requirements
- Highly responsive and knowledgeable customer support team
- Streamlines communication between front-of-house and the kitchen
- Professional online ordering interface improves customer trust
Cons
- Initial setup and menu entry takes time
- Learning curve for staff unfamiliar with digital systems
- Reporting modules can feel complex for new users