Global Call Forwarding
Global Call Forwarding provides international toll-free and local phone numbers with advanced cloud-based routing to help your business establish a local presence and connect with customers worldwide.
GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single interface to help your team stay connected from anywhere.
Quick Comparison
| Feature | Global Call Forwarding | GoTo Connect |
|---|---|---|
| Website | globalcallforwarding.com | goto.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $12.95/month | $27/month |
| FREE Trial | ✓ 15 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2003 |
| Headquarters | Delray Beach, USA | Boston, USA |
Overview
Global Call Forwarding
Global Call Forwarding is a cloud-based communication platform that helps you establish a local presence in over 160 countries. You can purchase local, mobile, and toll-free numbers instantly, allowing your international customers to reach you without incurring long-distance charges. The service is designed to bridge the gap between your global audience and your central office, regardless of where you are physically located.
You can manage your entire communication stack through a web-based control panel, setting up complex call routing rules and automated responses. Whether you are a solo entrepreneur looking to appear more professional or a large enterprise managing high-volume support centers, the platform scales to meet your needs. It solves the problem of high international calling costs and helps you build trust with local markets through familiar phone formats.
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By combining a professional phone system with HD video meetings and text messaging, it eliminates the need to juggle multiple apps. You can manage your entire communication stack from a single dashboard, whether you are working from a desk phone, a desktop computer, or a mobile device.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can easily set up custom call routing, host large-scale video conferences, and engage with customers through SMS or social media integrations. It solves the problem of fragmented communication by keeping your team reachable and your customer interactions organized in one reliable cloud-based system.
Overview
Global Call Forwarding Features
- International Call Forwarding Route incoming calls from over 160 countries to any landline, mobile phone, or VoIP provider you choose.
- Interactive Voice Response Create custom automated menus to direct your callers to the right department and improve your professional image.
- Sequential Ringing Set up a list of numbers to ring in order so you never miss a customer call when your primary line is busy.
- Call Recording Record your inbound and outbound calls automatically to ensure quality control and maintain accurate records for your team.
- Time-of-Day Routing Route your calls based on the time they are received to accommodate different time zones and office hours.
- SMS Capabilities Send and receive text messages using your business numbers to communicate with customers on their preferred channels.
- Outbound Calling Make calls using your international business number as the caller ID to maintain a consistent local presence.
- Failover Routing Automatically redirect calls to a backup number if your primary line fails, ensuring your business stays reachable.
GoTo Connect Features
- Cloud Phone System. Get a professional business number and manage calls with advanced features like virtual receptionists and custom hold music.
- HD Video Conferencing. Host face-to-face meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor. Design your call routing flows visually with a drag-and-drop interface to ensure callers always reach the right person.
- Multi-Channel Messaging. Chat with colleagues and text customers via SMS or MMS directly from your business number to keep records centralized.
- Mobile and Desktop Apps. Take your office phone with you anywhere using native apps that turn your laptop or smartphone into a full-featured workstation.
- Real-Time Analytics. Monitor call volumes and team performance with detailed reports to help you make data-driven decisions about your staffing.
Pricing Comparison
Global Call Forwarding Pricing
- Low monthly minute allowance
- International call forwarding
- Basic IVR / Auto-attendant
- Real-time call records
- Standard support access
- Everything in Basic, plus:
- Higher monthly minute limit
- Lower per-minute overage rates
- Advanced call routing options
- Priority technical support
GoTo Connect Pricing
- 1 local or toll-free number
- Meetings with up to 4 participants
- Basic call routing
- SMS and MMS messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited extensions
- Meetings with up to 250 participants
- Recorded greetings and announcements
- International calling to 50+ countries
- Call recording and transcription
Pros & Cons
Global Call Forwarding
Pros
- Extensive coverage in over 160 countries
- Fast activation for most international numbers
- Reliable call quality across global networks
- Responsive customer support via multiple channels
- User-friendly web interface for managing settings
Cons
- Pricing can be complex across different regions
- Mobile app interface feels slightly dated
- SMS features not available in all countries
GoTo Connect
Pros
- Extremely easy to set up and configure
- Visual dial plan editor simplifies complex routing
- Reliable call quality even on mobile data
- Consolidates multiple communication tools into one bill
- Excellent customer support during the onboarding process
Cons
- Mobile app can occasionally drain phone battery
- Basic tier is quite limited for meetings
- Reporting interface takes time to master
- Occasional lag during high-occupancy video calls