Files.com
Files.com is a cloud-native file automation and transfer platform that provides secure managed file transfer, automated workflows, and seamless integration with your existing storage providers to streamline business operations.
Hightail
Hightail is a cloud-based collaboration software that simplifies creative asset reviews by allowing you to share large files, collect precise feedback, and manage project approvals in one central location.
Quick Comparison
| Feature | Files.com | Hightail |
|---|---|---|
| Website | files.com | hightail.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $??/month | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2010 | 2004 |
| Headquarters | Scottsdale, USA | Campbell, USA |
Overview
Files.com
Files.com provides a centralized hub for all your business file transfers and storage needs. You can manage secure file exchanges with external partners while maintaining strict compliance with standards like HIPAA and GDPR. The platform acts as a powerful orchestration layer, allowing you to mount or sync existing storage from providers like Amazon S3, Azure, and Google Cloud into a single, unified interface.
You can automate complex file-based workflows without writing code, such as automatically encrypting files upon upload or triggering webhooks when a transfer completes. It is designed for mid-market and enterprise organizations that require high-security standards, detailed audit logs, and reliable performance for large-scale data movements. Whether you are automating back-office processes or providing a branded portal for client uploads, you get full control over your data environment.
Hightail
Hightail helps you streamline the entire creative process from initial file sharing to final approval. Instead of juggling endless email threads and confusing feedback, you can upload high-resolution files and invite your team or clients to leave comments directly on the creative assets. This visual approach ensures everyone is on the same page and eliminates the guesswork often associated with creative revisions.
You can manage your entire production pipeline by assigning tasks, setting due dates, and tracking version history in real-time. Whether you are a freelance designer or part of a large marketing agency, the platform scales to meet your needs with secure encryption and controlled access. It simplifies your workflow by consolidating feedback and file delivery into a single, professional environment.
Overview
Files.com Features
- Multi-Protocol Support Connect using FTP, SFTP, AS2, or WebDAV to ensure compatibility with any partner or legacy system you use.
- Cloud Sync & Mount Unify your storage by mounting Amazon S3, Azure, or Google Cloud buckets directly as folders within your file structure.
- No-Code Automations Build powerful workflows to move, copy, or delete files based on schedules or specific triggers without writing any code.
- Custom Branding Create a professional experience for your clients by applying your own logo, colors, and custom domain to the portal.
- Granular Permissions Control exactly who can see, upload, or delete files with deep folder-level permissions and group-based access controls.
- Real-time Notifications Stay informed with instant alerts via email, Slack, or webhooks the moment a file is uploaded or downloaded.
- Detailed Audit Logs Track every single action taken on your files with immutable logs to meet strict compliance and security requirements.
- Desktop & Mobile Apps Access and manage your files from anywhere using native apps for Windows, Mac, iOS, and Android devices.
Hightail Features
- Large File Sharing. Send high-resolution files up to 500GB quickly and securely without worrying about inbox size limits or compression issues.
- Visual Feedback. Leave precise comments on specific areas of images and videos so your team knows exactly what changes you need.
- Project Spaces. Organize your creative assets into dedicated spaces where you can manage files, feedback, and approvals in one place.
- Approval Routing. Streamline your sign-off process by assigning specific reviewers and tracking approval status for every version of your project.
- Version Control. Keep your projects organized by stacking new versions on top of old ones while maintaining a complete history of changes.
- Custom Branding. Present a professional image to your clients by adding your own logo and brand colors to your file-sharing pages.
Pricing Comparison
Files.com Pricing
- 1 TB of monthly transfer
- 1 TB of storage
- 5 user minimum
- SFTP/FTP/WebDAV access
- Custom branding
- Global performance acceleration
- Everything in Starter, plus:
- 5 TB of monthly transfer
- 5 TB of storage
- Full automation engine
- Remote server sync & mount
- SSO & Active Directory support
- HIPAA compliance features
Hightail Pricing
- 2GB total storage
- 100MB file size limit
- Share files and photos
- Basic collaboration tools
- Mobile app access
- Everything in Lite, plus:
- Unlimited total storage
- 25GB file size limit
- Individual file tracking
- Custom expiration dates
- Password protection
Pros & Cons
Files.com
Pros
- Extremely reliable uptime for critical business transfers
- Excellent customer support with fast technical responses
- Easy to consolidate multiple cloud storage providers
- Intuitive interface for non-technical external users
- Robust security features that simplify compliance audits
Cons
- Pricing can be high for very small teams
- Minimum user seat requirements on all plans
- Initial setup of complex automations takes time
Hightail
Pros
- Intuitive interface makes it easy for clients to leave feedback
- Handles very large video and high-res image files smoothly
- Consolidates feedback directly on the creative asset for clarity
- Professional presentation of files improves client relationships
Cons
- Mobile app features are limited compared to the web version
- Notification settings can be overwhelming during busy projects
- Free version has very restrictive file size limits