ClickSend
ClickSend is a cloud-based gateway service that lets you send and receive SMS, email, voice, and even physical mail globally through a single dashboard or automated API integration.
Hiya
Hiya provides a voice security and identity platform that protects your business from phone fraud while improving your outbound call answer rates through branded caller ID.
Quick Comparison
| Feature | ClickSend | Hiya |
|---|---|---|
| Website | clicksend.com | hiya.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $??/month | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2016 |
| Headquarters | Perth, Australia | Seattle, USA |
Overview
ClickSend
ClickSend is a versatile communication platform that helps you reach your customers wherever they are. Instead of managing separate tools for different channels, you can send SMS, rich media messages, emails, and even physical letters or postcards from one central location. It is designed to handle everything from simple marketing blasts to complex, automated transactional alerts that keep your business running smoothly.
You can integrate these communication tools directly into your existing software using their developer-friendly API or manage campaigns manually through the web dashboard. The platform operates on a pay-as-you-go model with no monthly contracts, making it a flexible choice for businesses of all sizes—from local shops sending appointment reminders to global enterprises managing high-volume notifications.
Hiya
Hiya helps you reclaim the phone as a trusted communication channel by solving two major problems: unidentified calls and phone-based fraud. If you are a business struggling with low answer rates, you can use their branded call feature to display your company name, logo, and reason for calling on your customers' mobile screens. This transparency builds immediate trust and ensures your important calls don't get ignored or flagged as spam.
For mobile carriers and enterprises, the platform offers advanced protection against spoofing and illegal robocalls using AI-driven behavioral analysis. You can monitor your reputation across major networks and stop scammers from impersonating your brand. Whether you are running a high-volume contact center or managing a global carrier network, the software provides the data insights you need to improve connection rates and secure your voice communications.
Overview
ClickSend Features
- Business SMS Send bulk SMS marketing campaigns or individual transactional messages to your customers globally with lightning-fast delivery speeds.
- MMS Messaging Engage your audience with images, videos, and audio files to make your mobile marketing campaigns more interactive and memorable.
- Email Marketing Design and send beautiful HTML emails or simple text updates using a drag-and-drop editor that ensures your messages look professional.
- Voice Notifications Convert your text into speech and deliver it as a phone call to ensure your urgent alerts get noticed immediately.
- Online Post Upload your documents and ClickSend will print, fold, and mail physical letters or postcards for you without leaving your desk.
- Two-Way Messaging Receive replies from your customers directly in your dashboard so you can have real-time conversations and provide instant support.
Hiya Features
- Hiya Connect. Display your company name, logo, and call reason on your customer's device to increase your answer rates significantly.
- Call Reputation Monitoring. Track how your numbers are being flagged across major carriers and take action to clear spam labels quickly.
- Adaptive AI Protection. Block evolving phone-based threats and stop spoofed calls from reaching your users with real-time behavioral analysis.
- Performance Analytics. Access detailed reports on your call attempts and answer rates to optimize your outbound communication strategy.
- Hiya Protect. Integrate enterprise-grade call filtering directly into your network to shield your subscribers from spam and fraud.
- Global Database. Leverage a massive proprietary database of phone numbers to identify callers and detect suspicious patterns instantly.
Pricing Comparison
ClickSend Pricing
- Pay-as-you-go pricing
- No monthly subscription fees
- Global SMS delivery
- Free inbound SMS
- API access included
- 24/7 support
- Everything in lower tier, plus:
- Reduced price per message
- Volume-based discounts
- Dedicated account support
- High-throughput delivery
- Custom sender ID options
Hiya Pricing
Pros & Cons
ClickSend
Pros
- No monthly fees or hidden subscription costs
- Extensive API documentation for easy developer integration
- Reliable global delivery for time-sensitive SMS
- User-friendly dashboard requires very little training
- Excellent 24/7 customer support via live chat
Cons
- Credit balance can expire if account is inactive
- Email editor is basic compared to dedicated tools
- Costs can add up quickly for high-volume users
Hiya
Pros
- Significantly improves outbound call answer rates
- Reduces the frequency of spam flagging
- Easy to set up branded caller ID
- Provides clear visibility into call reputation
- Effective at blocking fraudulent incoming calls
Cons
- Pricing requires a custom sales consultation
- Branding features depend on carrier support
- Analytics can be complex for beginners