GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
Intermedia Unite
Intermedia Unite is a cloud-based unified communications platform that integrates business phone, video conferencing, team chat, and file sharing into a single application to streamline your team collaboration.
Quick Comparison
| Feature | GoTo Connect | Intermedia Unite |
|---|---|---|
| Website | gotoconnect.com | intermedia.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $27.99/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1995 |
| Headquarters | Boston, USA | Sunnyvale, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
Intermedia Unite
Intermedia Unite is a versatile communication tool that brings your office phone system, video meetings, and team messaging together in one place. You can handle all your professional interactions from a single desktop or mobile app, ensuring you stay connected whether you are at your desk or on the move. It eliminates the need for multiple disconnected tools, allowing you to switch between a phone call and a video meeting with just one click.
The platform is designed to support businesses of all sizes, from small local shops to large distributed enterprises. You can manage your entire communication infrastructure through a simplified administrative portal, which reduces the time you spend on technical setup. By integrating file backup and real-time collaboration, it helps you keep your projects moving forward without switching between different software providers.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
Intermedia Unite Features
- Business Phone System. Take your office extension anywhere with high-definition voice calling and advanced call routing features on your mobile or desktop.
- Video Conferencing. Host reliable HD video meetings with screen sharing and interactive tools to keep your remote team engaged and productive.
- Team Chat. Send secure instant messages to individuals or groups to get quick answers and reduce your dependence on internal emails.
- File Sync and Share. Collaborate on documents in real-time with secure file storage that automatically backs up your important business data.
- Mobile App. Turn your personal smartphone into a fully functional business phone so you can stay reachable without sharing your private number.
- Presence Indicators. See which colleagues are available, on a call, or in a meeting at a glance to choose the best time to reach out.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
Intermedia Unite Pricing
- Unlimited local and long distance calling
- Business phone number for every user
- Desktop and mobile applications
- Team chat and messaging
- Video conferencing for up to 4 participants
- 10GB of secure file storage per user
- Everything in Essentials, plus:
- Video conferencing for up to 100 participants
- Unlimited meeting recordings
- 100GB of secure file storage per user
- Integration with popular CRM tools
- Advanced call center features
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
Intermedia Unite
Pros
- Reliable call quality even on mobile connections
- Easy setup process for non-technical administrators
- Excellent integration between phone and chat features
- Responsive customer support available 24/7
- Consolidated billing for all communication services
Cons
- Mobile app can occasionally drain battery quickly
- Interface feels slightly dated compared to competitors
- Advanced reporting requires a higher-tier subscription