Databox
Databox is a business analytics software that pulls all your data into one place so you can track performance and discover insights in real-time through automated dashboards.
Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Quick Comparison
| Feature | Databox | Infortel Select |
|---|---|---|
| Website | databox.com | isi-info.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 1986 |
| Headquarters | Boston, USA | Schaumburg, USA |
Overview
Databox
Databox is a powerful analytics platform that helps you stop wasting time manually updating spreadsheets. You can connect all your favorite tools—like Google Analytics, HubSpot, and Salesforce—to create beautiful, real-time dashboards that show exactly how your business is performing. It eliminates the need to log into multiple platforms just to check your basic KPIs.
You can set goals, track progress, and receive automated alerts when your metrics change unexpectedly. Whether you are a small marketing agency or a large enterprise, the platform scales to meet your needs by offering pre-built templates and a drag-and-drop designer. It simplifies complex data reporting so you can spend more time acting on insights and less time formatting reports for your team or clients.
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Overview
Databox Features
- One-Click Integrations Connect to over 100 popular platforms like Google Ads and Facebook in seconds to start pulling your data automatically.
- Dashboard Designer Build custom dashboards using a simple drag-and-drop interface to visualize your most important metrics exactly how you want.
- Goal Tracking Set specific targets for any metric and track your progress in real-time to ensure your team stays on schedule.
- Automated Alerts Receive instant notifications via Slack or email when your metrics hit a certain threshold or trend in the wrong direction.
- Performance Scorecards Get daily, weekly, or monthly updates on your key KPIs delivered directly to your mobile device or inbox.
- Template Directory Choose from hundreds of pre-built reporting templates to get your dashboards up and running in minutes rather than hours.
Infortel Select Features
- Real-Time Dashboards. Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting. Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks. Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation. Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification. Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration. Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Pricing Comparison
Databox Pricing
- 3 Data Source Connections
- All standard integrations
- Daily data refreshes
- Up to 3 users
- Mobile app access
- Everything in Free, plus:
- 4 Data Source Connections
- Hourly data refreshes
- Unlimited users
- Historical data access
- Data calculations
Infortel Select Pricing
Pros & Cons
Databox
Pros
- Extensive library of pre-built dashboard templates
- Easy setup with one-click native integrations
- Excellent mobile app for tracking KPIs
- Centralizes data from multiple platforms effectively
- Helpful automated alerts for metric changes
Cons
- Learning curve for advanced custom calculations
- Data source limits on lower tiers
- Historical data limited on the free plan
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly