Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Klipfolio
Klipfolio is a flexible data analytics platform that helps you centralize business metrics from hundreds of sources into real-time dashboards and automated reports for faster decision-making.
Quick Comparison
| Feature | Infortel Select | Klipfolio |
|---|---|---|
| Website | isi-info.com | klipfolio.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 2001 |
| Headquarters | Schaumburg, USA | Ottawa, Canada |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Klipfolio
Klipfolio helps you take control of your business data by connecting to hundreds of services like Google Analytics, Salesforce, and Excel. You can build custom dashboards that update in real-time, giving your team a single source of truth for every KPI. Whether you need a quick automated report or a complex data model, the platform provides the tools to visualize your performance without manual data entry.
You can choose between Klips for traditional dashboarding or PowerMetrics for a more scalable, metric-centric approach. It simplifies the process of sharing insights with your stakeholders through automated email reports, Slack updates, or live TV displays. The platform is designed to grow with you, supporting everything from small marketing teams to large data-driven enterprises.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Klipfolio Features
- Data Connectors. Connect to over 300 data sources including cloud apps, databases, and spreadsheets with pre-built or custom integrations.
- PowerMetrics. Build a standardized library of metrics that you can explore, filter, and compare across different time periods easily.
- Custom Dashboards. Design pixel-perfect dashboards using a drag-and-drop editor to display your data exactly how your team needs it.
- Automated Reporting. Schedule automated PDF reports to your inbox or Slack channels so everyone stays informed without manual effort.
- Data Modeler. Combine and transform multiple data sources using formulas and functions to create deep, customized business insights.
- Mobile Access. Monitor your business performance from anywhere with native mobile apps that keep your data at your fingertips.
Pricing Comparison
Infortel Select Pricing
Klipfolio Pricing
- Unlimited metrics
- Unlimited dashboards
- 2 editors and 3 viewers
- 4-hour data refresh rate
- Standard data connectors
- Community support access
- Everything in Free, plus:
- 1-hour data refresh rate
- 5 editors and unlimited viewers
- PDF report scheduling
- Data exports
- Email and chat support
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Klipfolio
Pros
- Extensive library of pre-built data connectors
- Highly customizable dashboard design options
- Generous free plan for small projects
- Excellent customer support and documentation
- Real-time data updates keep metrics current
Cons
- Steep learning curve for complex formulas
- Mobile app interface feels slightly limited
- Initial data modeling can be time-consuming