Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
Sisense
Sisense is a comprehensive data analytics platform that enables you to build, embed, and deploy interactive dashboards and analytical applications to drive better business decisions across your entire organization.
Quick Comparison
| Feature | Infortel Select | Sisense |
|---|---|---|
| Website | isi-info.com | sisense.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 2004 |
| Headquarters | Schaumburg, USA | New York, USA |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
Sisense
Sisense is an end-to-end analytics platform designed to help you prepare, analyze, and visualize complex data from multiple sources. You can simplify your data stack by connecting directly to cloud data warehouses or using the high-performance Elasticube engine to process large datasets without heavy IT involvement. The platform focuses on making data accessible to everyone, allowing you to create customized dashboards that reveal hidden patterns and actionable insights.
You can also go beyond standard internal reporting by embedding white-labeled analytics directly into your own customer-facing applications. This helps you provide extra value to your users through data-driven features. Whether you are a data scientist performing advanced modeling or a business manager tracking daily KPIs, the platform provides the tools you need to turn raw information into a competitive advantage.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
Sisense Features
- Elasticube Engine. Process massive volumes of data with a high-performance analytical engine that handles complex joins and calculations instantly.
- Embedded Analytics. Integrate fully white-labeled dashboards and charts directly into your own products and applications using robust APIs.
- AI-Driven Insights. Uncover hidden trends automatically with built-in machine learning that highlights anomalies and predicts future business outcomes.
- Drag-and-Drop Modeling. Combine disparate data sources visually without writing complex code or relying on constant support from your IT department.
- Natural Language Querying. Ask questions about your data in plain English and receive immediate visual answers through the Sisense Simply Ask feature.
- Git Integration. Manage your analytical assets like code with version control, allowing you to track changes and collaborate across development environments.
Pricing Comparison
Infortel Select Pricing
Sisense Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
Sisense
Pros
- Handles large, complex datasets from multiple sources efficiently
- Excellent embedding capabilities for customer-facing applications
- Intuitive drag-and-drop interface for building dashboards
- Fast implementation compared to traditional BI tools
- Strong customer support and active user community
Cons
- Custom pricing can be expensive for smaller companies
- Mobile application experience is less robust than desktop
- Advanced customization requires knowledge of JavaScript or SQL