Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing customer information, scheduling jobs, sending professional quotes, and processing payments efficiently.
ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Quick Comparison
| Feature | Jobber | ServiceTitan |
|---|---|---|
| Website | jobber.com | servicetitan.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $69/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2012 |
| Headquarters | Edmonton, Canada | Glendale, USA |
Overview
Jobber
Jobber is a command center for your home service business that helps you manage the entire customer lifecycle from a single dashboard. You can handle everything from the initial customer request and professional quoting to complex scheduling and final invoicing. It eliminates the need for paper stacks and messy whiteboards by centralizing your client history, technician locations, and job details in real-time.
You can keep your team on track with a mobile app that provides GPS routing and instant job updates while keeping your customers informed through automated notifications. Whether you run a lawn care, plumbing, or cleaning business, the platform helps you look more professional and get paid faster. It scales with your growth, offering different tiers to match your team size and specific workflow requirements.
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Overview
Jobber Features
- Smart Scheduling Book jobs quickly and assign them to your team based on availability and location to maximize your daily productivity.
- Professional Quoting Create and send professional quotes via email or text so your customers can review and approve them online instantly.
- Client Hub Give your customers a dedicated 24/7 portal where they can approve quotes, check appointment details, and pay invoices easily.
- Mobile App Equip your field crew with a powerful app to track time, view job notes, and collect signatures on-site.
- Automated Invoicing Generate invoices automatically once a job is complete and send automated follow-ups to ensure you get paid on time.
- GPS Fleet Tracking Monitor your team's location in real-time to optimize routes, reduce fuel costs, and provide accurate arrival times.
ServiceTitan Features
- Smart Dispatching. Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App. Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro. Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments. Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal. Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics. Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Pricing Comparison
Jobber Pricing
- 1 user
- Client manager (CRM)
- Quoting and invoicing
- Online payments
- Job scheduling
- Real-time support
- Everything in Core, plus:
- Up to 5 users
- Online booking
- Automated follow-ups
- Job forms and checklists
- GPS waypoint tracking
ServiceTitan Pricing
Pros & Cons
Jobber
Pros
- Intuitive interface is easy for non-technical staff
- Excellent automated customer communication via text
- Professional quote presentation helps win more jobs
- Mobile app works reliably in the field
Cons
- Higher price point than some basic competitors
- Limited customization for specific industry forms
- Reporting features can feel basic for large enterprises
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows