Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing customer information, scheduling jobs, sending professional quotes, and processing payments efficiently.
Quick Comparison
| Feature | Arrivy | Jobber |
|---|---|---|
| Website | arrivy.com | jobber.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $69/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2011 |
| Headquarters | Seattle, USA | Edmonton, Canada |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
Jobber
Jobber is a command center for your home service business that helps you manage the entire customer lifecycle from a single dashboard. You can handle everything from the initial customer request and professional quoting to complex scheduling and final invoicing. It eliminates the need for paper stacks and messy whiteboards by centralizing your client history, technician locations, and job details in real-time.
You can keep your team on track with a mobile app that provides GPS routing and instant job updates while keeping your customers informed through automated notifications. Whether you run a lawn care, plumbing, or cleaning business, the platform helps you look more professional and get paid faster. It scales with your growth, offering different tiers to match your team size and specific workflow requirements.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
Jobber Features
- Smart Scheduling. Book jobs quickly and assign them to your team based on availability and location to maximize your daily productivity.
- Professional Quoting. Create and send professional quotes via email or text so your customers can review and approve them online instantly.
- Client Hub. Give your customers a dedicated 24/7 portal where they can approve quotes, check appointment details, and pay invoices easily.
- Mobile App. Equip your field crew with a powerful app to track time, view job notes, and collect signatures on-site.
- Automated Invoicing. Generate invoices automatically once a job is complete and send automated follow-ups to ensure you get paid on time.
- GPS Fleet Tracking. Monitor your team's location in real-time to optimize routes, reduce fuel costs, and provide accurate arrival times.
Pricing Comparison
Arrivy Pricing
Jobber Pricing
- 1 user
- Client manager (CRM)
- Quoting and invoicing
- Online payments
- Job scheduling
- Real-time support
- Everything in Core, plus:
- Up to 5 users
- Online booking
- Automated follow-ups
- Job forms and checklists
- GPS waypoint tracking
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
Jobber
Pros
- Intuitive interface is easy for non-technical staff
- Excellent automated customer communication via text
- Professional quote presentation helps win more jobs
- Mobile app works reliably in the field
Cons
- Higher price point than some basic competitors
- Limited customization for specific industry forms
- Reporting features can feel basic for large enterprises