Kixie
Kixie is an automated sales engagement platform providing ultra-reliable cloud voice and SMS solutions designed to help sales teams boost connect rates and close more deals through intelligent automation.
Zoom Phone
Zoom Phone is a cloud-based business phone system that provides high-definition voice, enterprise-grade features, and seamless video integration to modernize your global communication and team collaboration.
Quick Comparison
| Feature | Kixie | Zoom Phone |
|---|---|---|
| Website | kixie.com | zoom.us |
| Pricing Model | Subscription | Subscription |
| Starting Price | $35/month | $10/month |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2011 |
| Headquarters | Santa Monica, USA | San Jose, USA |
Overview
Kixie
Kixie is a sales engagement platform that transforms how your team handles outbound calling and texting. You can automate the most tedious parts of the sales process, like dialing numbers and logging activities, directly within your existing CRM. By using intelligent tools like local presence dialing, you can significantly increase the chances of prospects answering your calls.
You get a complete suite of communication tools including enterprise-grade voice, SMS, and automated follow-ups. Whether you are a small sales team or a high-volume call center, the platform helps you eliminate manual data entry and focus on having meaningful conversations. It integrates with dozens of popular CRMs to ensure every interaction is tracked and recorded automatically.
Zoom Phone
Zoom Phone is a modern cloud phone system built on the same reliable platform you already use for video meetings. It replaces your traditional desk phones and legacy PBX hardware with a flexible, software-based solution that works on your computer, smartphone, or compatible desk phone. You can manage all your business communications—voice, video, and chat—within a single, intuitive interface that eliminates the need to switch between different apps.
You can easily migrate your existing phone numbers or provision new ones across dozens of countries. The platform solves the headache of managing complex hardware by moving everything to the cloud, allowing your team to stay connected whether they are in the office or working remotely. It scales effortlessly from small startups to global enterprises, offering centralized management and robust security features to keep your business conversations private and professional.
Overview
Kixie Features
- PowerCall Dialer Click any phone number on your screen to start a call instantly and automatically log the outcome in your CRM.
- Local Presence Show a local area code to your prospects to increase your connection rates by up to 400 percent.
- Automated SMS Send personalized text messages automatically based on call outcomes or CRM triggers to keep prospects engaged.
- Voicemail Drop Leave a pre-recorded, professional voicemail with a single click so you can move immediately to your next lead.
- Live Call Coaching Listen in on live calls and whisper advice to your reps or join the conversation to help close deals.
- CRM Sync Connect your CRM to automatically sync call recordings, notes, and activities without any manual effort from your team.
Zoom Phone Features
- Intelligent Call Routing. Set up automated attendants and call queues so your customers always reach the right person without manual transfers.
- Seamless Elevation. Turn a standard phone call into a full Zoom video meeting with one click when you need to share your screen.
- Global Connectivity. Provision local phone numbers in over 45 countries and territories to establish a local presence for your international customers.
- Voicemail Transcription. Read your voicemail messages as text delivered to your inbox or app so you can stay productive in quiet environments.
- Call Recording. Record and play back your important conversations or save them to the cloud for training and compliance purposes.
- Shared Line Appearance. Assign multiple users to share a single phone line so your team can collaborate on answering incoming customer calls.
Pricing Comparison
Kixie Pricing
- Click-to-call dialer
- Two-way CRM integration
- Call recording and tracking
- Mobile app access
- Inbound call queuing
- Everything in Integrated, plus:
- External local presence
- SMS and MMS messaging
- Voicemail drop
- Sales leaderboard
- Live call coaching
Zoom Phone Pricing
- Metered outbound calling
- Unlimited internal calling
- One local phone number
- Mobile and desktop apps
- Call recording and transcripts
- SMS and MMS support
- Everything in Metro, plus:
- Unlimited outbound calling
- Optional international add-ons
- Call flip and park
- Barge/Monitor/Whisper features
- Common area phone support
Pros & Cons
Kixie
Pros
- Seamless integration with major CRMs like HubSpot
- Local presence significantly improves lead connection rates
- Setup is fast and requires minimal technical knowledge
- Reliable call quality and stable mobile application
- Excellent customer support and onboarding assistance
Cons
- Pricing is higher than basic VoIP providers
- Occasional lag when syncing with certain CRMs
- Advanced automation requires the more expensive tiers
Zoom Phone
Pros
- Familiar interface reduces the need for employee training
- Excellent voice quality even on lower bandwidth connections
- Switching between mobile and desktop apps is effortless
- Centralized admin portal simplifies managing global phone numbers
Cons
- Advanced features require higher-tier paid subscriptions
- SMS capabilities are currently limited in some regions
- Initial setup of complex call flows takes time