Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
MobiWork
MobiWork is a comprehensive mobile workforce management software designed to help service-based businesses streamline field operations, track real-time logistics, and automate office-to-field communication to improve overall operational productivity and efficiency.
Quick Comparison
| Feature | Arrivy | MobiWork |
|---|---|---|
| Website | arrivy.com | mobiwork.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $39/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2010 |
| Headquarters | Seattle, USA | Boca Raton, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
MobiWork
MobiWork provides a complete mobile workforce solution that connects your office staff, field technicians, and customers in real-time. You can manage the entire lifecycle of your field operations, from initial scheduling and dispatching to invoicing and payment collection. The platform eliminates manual paperwork by providing your team with a powerful mobile app that works even without an internet connection.
You can track your assets, manage inventory across multiple locations, and monitor your fleet's GPS location to optimize routes. It is designed for small to large enterprises in industries like telecommunications, healthcare, and HVAC. By centralizing your data, you gain clear visibility into team performance and can provide your customers with accurate arrival times and professional digital service reports.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
MobiWork Features
- Smart Scheduling. Assign jobs to the right technician based on their skills, location, and current availability using an intuitive drag-and-drop calendar.
- Mobile App. Give your field team access to work orders, customer history, and digital forms on their smartphones, even when they are offline.
- GPS Tracking. Monitor your team's real-time location and breadcrumb history to improve routing efficiency and provide customers with precise arrival windows.
- Inventory Management. Track parts and equipment across your warehouse and individual technician vehicles so you always know what is in stock.
- Custom Digital Forms. Replace paper checklists with digital forms that capture signatures, photos, and timestamps directly from the job site.
- Invoicing and Payments. Generate professional invoices immediately after a job is finished and accept secure mobile payments to speed up your cash flow.
Pricing Comparison
Arrivy Pricing
MobiWork Pricing
- Mobile application access
- Work order management
- Customer management (CRM)
- Basic scheduling and dispatch
- Standard reporting and dashboards
- Email and phone support
- Everything in Standard, plus:
- Advanced inventory management
- Purchase order tracking
- Custom form builder
- QuickBooks integration
- Route optimization tools
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
MobiWork
Pros
- Highly customizable forms to match specific business workflows
- Reliable offline mode for technicians in remote areas
- Excellent GPS tracking accuracy for fleet monitoring
- Responsive customer support team for technical assistance
Cons
- Initial setup and configuration can be time-consuming
- User interface feels slightly dated compared to competitors
- Mobile app requires significant battery power during use