Ivanti Neurons
Ivanti Neurons is a hyper-automation platform that helps you proactively discover, manage, secure, and service all your organization's devices and endpoints through a single, unified cloud-based interface.
Novo Solutions
Novo Solutions provides a flexible service desk and asset management platform designed to help you streamline IT support, track physical assets, and manage maintenance workflows efficiently.
Quick Comparison
| Feature | Ivanti Neurons | Novo Solutions |
|---|---|---|
| Website | ivanti.com | novosolutions.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1985 | 1999 |
| Headquarters | Salt Lake City, USA | Virginia Beach, USA |
Overview
Ivanti Neurons
Ivanti Neurons is a comprehensive platform designed to help you gain complete control over your organization's digital estate. You can automatically discover every device on your network, from laptops and servers to mobile devices and IoT sensors, ensuring no asset remains unmanaged or unsecured. The platform uses automation to heal devices before users even notice a problem, reducing the burden on your IT help desk and improving overall productivity.
You can manage the entire lifecycle of your hardware and software assets while maintaining a strong security posture through automated patching and vulnerability prioritization. Whether you are supporting a remote workforce or managing complex office infrastructure, the platform provides real-time insights and self-healing capabilities. It scales to meet the needs of large enterprises requiring deep visibility and automated remediation across thousands of global endpoints.
Novo Solutions
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT support tickets, automate recurring maintenance tasks, and track the entire lifecycle of your organization's equipment from a single interface. The software is designed to bridge the gap between help desk operations and physical inventory tracking, making it a practical choice for departments that handle both digital requests and hardware maintenance.
You can customize the system to fit your specific workflows, whether you are managing a municipal public works department, a healthcare facility, or a corporate IT team. By integrating knowledge base articles directly into your support portal, you allow your team to solve problems faster while reducing the volume of repetitive tickets. The platform focuses on providing clear visibility into your operations without the unnecessary complexity found in larger enterprise suites.
Overview
Ivanti Neurons Features
- Asset Discovery Find every device on your network in minutes to eliminate blind spots and ensure complete asset visibility.
- Edge Intelligence Query all your endpoints in real-time using natural language to get instant answers about device health and security.
- Healing Automation Deploy self-healing bots that automatically detect and resolve common configuration issues and performance bottlenecks without human intervention.
- Patch Management Identify and deploy critical security patches across your entire environment to protect your systems from known vulnerabilities.
- Spend Intelligence Track your software usage and license renewals in one place so you can reduce costs and avoid audits.
- Vulnerability Prioritization Focus your efforts on the risks that matter most by using data-driven insights to rank security threats.
Novo Solutions Features
- Smart Ticketing. Create, track, and resolve support requests with automated routing that ensures the right technician sees every ticket immediately.
- Asset Lifecycle Tracking. Monitor your equipment from procurement to retirement, including maintenance history, warranty details, and current physical location.
- Self-Service Portal. Empower your team to find answers independently with a searchable knowledge base and a simplified request submission form.
- Preventive Maintenance. Schedule recurring work orders for your physical assets to prevent equipment failure and extend the life of your hardware.
- Custom Workflow Rules. Build automated triggers that send notifications or update task statuses based on your specific business logic and deadlines.
- Mobile Access. Update tickets and scan asset barcodes directly from the field using your smartphone or tablet to keep data accurate.
Pricing Comparison
Ivanti Neurons Pricing
Novo Solutions Pricing
Pros & Cons
Ivanti Neurons
Pros
- Excellent visibility across diverse and remote device fleets
- Powerful automation capabilities reduce manual help desk tasks
- Comprehensive patching support for third-party applications
- Real-time data retrieval from endpoints is highly efficient
Cons
- Initial configuration and setup can be complex
- Requires significant training to master all advanced features
- Documentation can sometimes lag behind new feature releases
Novo Solutions
Pros
- Highly flexible configuration options for custom workflows
- Combines help desk and asset management effectively
- Responsive and helpful technical support team
- Clean interface that is easy for technicians to navigate
Cons
- Initial setup requires time for full customization
- Public pricing is not available for quick budgeting
- Reporting tools have a slight learning curve