Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
OctopusPro
OctopusPro is a comprehensive field service management software designed to help service providers manage bookings, dispatching, invoicing, and customer relationships through a centralized mobile-friendly platform.
Quick Comparison
| Feature | Arrivy | OctopusPro |
|---|---|---|
| Website | arrivy.com | octopuspro.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $5/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2007 |
| Headquarters | Seattle, USA | Melbourne, Australia |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
OctopusPro
OctopusPro is a specialized field service management platform that helps you run your entire service business from a single interface. Whether you manage a cleaning company, plumbing service, or mobile car detailing business, you can handle everything from the initial lead to the final invoice. You can automate your scheduling, track your field staff in real-time, and provide your customers with a professional branded app for easy bookings.
The platform solves the headache of fragmented communication by centralizing your customer data, job history, and financial records. You can reduce administrative overhead by allowing clients to book services directly through your website or a custom mobile app. It scales with your business needs, offering tools for lead management, automated reminders, and detailed financial reporting to keep your operations running smoothly.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
OctopusPro Features
- Automated Scheduling. Manage your calendar effortlessly by automating job assignments based on staff availability and geographic location.
- Customer Portal. Give your clients a branded portal where they can book services, track jobs, and pay invoices independently.
- Mobile Field App. Empower your field technicians to update job statuses, capture photos, and collect digital signatures on-site.
- GPS Tracking. Monitor your team's location in real-time to optimize routes and provide customers with accurate arrival times.
- Invoicing and Payments. Generate professional invoices instantly and accept secure online payments to improve your business cash flow.
- Lead Management. Track every inquiry from start to finish so you never miss a potential sale or follow-up opportunity.
Pricing Comparison
Arrivy Pricing
OctopusPro Pricing
- Base subscription fee
- Plus $5 per field worker
- Unlimited office users
- Online booking integration
- Basic CRM tools
- Invoicing and quotes
- Base subscription fee
- Plus $10 per field worker
- Everything in Starter, plus:
- Custom branded app options
- Advanced reporting tools
- Priority email support
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
OctopusPro
Pros
- Highly customizable interface fits many different service industries
- Comprehensive mobile app keeps field staff connected
- Excellent automated communication tools for customer reminders
- Centralizes all business operations into one single platform
Cons
- Initial setup requires significant time for configuration
- Learning curve is steep due to many features
- Mobile app can occasionally experience sync delays