OnRamp
OnRamp is a specialized customer onboarding platform that helps you streamline the post-sales process by automating task management, document collection, and communication to ensure faster time-to-value for your new clients.
Smartsheet
Smartsheet is a flexible work management platform that combines the familiar interface of a spreadsheet with powerful project management features to help you automate workflows and track complex projects.
Quick Comparison
| Feature | OnRamp | Smartsheet |
|---|---|---|
| Website | onramp.io | smartsheet.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $500/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2019 | 2005 |
| Headquarters | Salt Lake City, USA | Bellevue, USA |
Overview
OnRamp
OnRamp is a dedicated platform designed to bridge the gap between closing a deal and getting your customers fully operational. You can replace messy spreadsheets and fragmented email threads with a centralized, professional portal that guides your clients through every step of their implementation journey. It allows you to create repeatable playbooks, assign tasks to both internal teams and customers, and track progress in real-time to prevent projects from stalling.
The platform focuses on reducing the administrative burden of onboarding by automating reminders and document requests. You can provide your clients with a clear roadmap of what is expected from them, which builds trust and accelerates their time-to-value. Whether you are managing simple setups or complex enterprise deployments, OnRamp helps you deliver a consistent, high-touch experience that scales as your company grows.
Smartsheet
Smartsheet gives you a dynamic workspace where you can manage projects, automate workflows, and build new solutions without writing code. You can switch between grid, card, Gantt, and calendar views to visualize your work exactly how you want. It bridges the gap between simple spreadsheets and complex project tools, allowing you to track individual tasks or manage massive enterprise portfolios in one centralized location.
You can eliminate manual data entry by setting up automated alerts, status updates, and approval requests. The platform scales with your needs, whether you are a small team organizing a launch or a large corporation managing global operations. It helps you increase transparency across your organization by sharing real-time dashboards and reports with stakeholders, ensuring everyone stays aligned on key goals and deadlines.
Overview
OnRamp Features
- Customer Portals Give your clients a branded, professional space to track their onboarding progress and complete assigned tasks without digging through emails.
- Automated Playbooks Build repeatable templates for your onboarding workflows so you can launch new projects in seconds and maintain high standards.
- Dynamic Task Lists Assign specific actions to your customers and set automated reminders to keep them on track and hit your go-live dates.
- Resource Library Centralize all your training videos, setup guides, and documentation in one place so your customers always have the right information.
- Progress Tracking Monitor the health of all active onboardings from a single dashboard to identify at-risk projects before they fall behind schedule.
- Internal Collaboration Coordinate with your sales and success teams to ensure a smooth handoff and clear visibility into every customer's status.
Smartsheet Features
- Flexible Work Views. Switch instantly between Grid, Gantt, Card, and Calendar views to manage your tasks from any perspective you prefer.
- Automated Workflows. Create visual automated actions to send alerts, request approvals, and update sheet rows without manual intervention.
- Real-time Dashboards. Build custom widgets and charts to give your team and executives a live look at project health and performance.
- Dynamic Reports. Consolidate information from multiple sheets into a single report to identify trends and risks across different departments.
- Proofing and Approvals. Streamline content reviews by uploading files directly to rows and collecting feedback through dedicated proofing workflows.
- Resource Management. Track team availability and allocate hours effectively to ensure your projects stay on schedule and under budget.
Pricing Comparison
OnRamp Pricing
- Up to 10 active onboardings
- Standard customer portals
- Automated task reminders
- Basic playbook templates
- Email support
- Everything in Growth, plus:
- Unlimited active onboardings
- Custom branded portals
- Advanced reporting & analytics
- Salesforce & HubSpot integrations
- Priority success manager
Smartsheet Pricing
- 1 user and 2 editors
- Up to 2 sheets
- Gantt, Grid, Card views
- 500MB attachment storage
- 100 automations per month
- Everything in Free, plus:
- Unlimited viewers
- Up to 10 sheets
- Unlimited reports and dashboards
- 20GB attachment storage
- Forms and branding
Pros & Cons
OnRamp
Pros
- Significantly reduces time-to-value for new customers
- Professional branded portals improve client confidence
- Automated reminders save hours of manual follow-up
- Easy to build and replicate complex playbooks
- Clear visibility into project bottlenecks and delays
Cons
- Initial setup of playbooks requires significant time
- Higher starting price point than general tools
- Limited native integrations compared to older platforms
Smartsheet
Pros
- Familiar spreadsheet interface reduces the initial learning curve
- Highly customizable views for different project management styles
- Powerful automation engine saves hours of manual work
- Excellent reporting capabilities across multiple different sheets
- Strong mobile app for managing tasks while traveling
Cons
- Advanced features require a significant time investment
- Real-time collaboration lacks the speed of Google Sheets
- Pricing can become expensive as you add more members