Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
OptimoRoute
OptimoRoute is a route optimization software that helps businesses with mobile workforces plan efficient delivery routes and service schedules to reduce mileage and increase daily productivity.
Quick Comparison
| Feature | Arrivy | OptimoRoute |
|---|---|---|
| Website | arrivy.com | optimoroute.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $35.1/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Seattle, USA | Zagreb, Croatia |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
OptimoRoute
OptimoRoute is a specialized planning tool that helps you automate the complex process of scheduling deliveries and field service appointments. Instead of spending hours manually mapping out stops, you can upload your entire order list and receive optimized routes that account for driver shifts, vehicle capacities, and specific time windows.
You can manage your entire mobile workforce from a single dashboard, adjusting schedules in real-time as new orders come in. The platform is designed for businesses of all sizes—from local food delivery services to national maintenance providers—who need to cut fuel costs and improve arrival accuracy. You can get started with a 30-day free trial to see how much time you save on daily planning.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
OptimoRoute Features
- Automated Planning. Upload thousands of stops at once and generate the most efficient routes for your entire fleet in seconds.
- Real-Time Tracking. Monitor your drivers' locations and progress throughout the day to ensure your schedule stays on track.
- Live ETL Updates. Provide your customers with accurate arrival times and automated notifications when their driver is nearby.
- Driver Mobile App. Send optimized schedules directly to your drivers' phones so they can navigate and log completions easily.
- Multi-Day Routing. Plan complex schedules that span several days or weeks for long-haul deliveries or recurring service appointments.
- Proof of Delivery. Capture digital signatures, photos, and notes at every stop to maintain digital records of successful service.
- Workload Balancing. Distribute tasks evenly across your team to prevent driver burnout and ensure fair work distribution.
- Analytics and Reporting. Review detailed performance data to identify where you can further reduce costs and improve efficiency.
Pricing Comparison
Arrivy Pricing
OptimoRoute Pricing
- Automated route planning
- Unlimited orders
- Breadcrumbs tracking
- Driver mobile app
- Spreadsheet data import
- Email support
- Everything in Lite, plus:
- Real-time driver tracking
- Live ETA updates
- Proof of delivery (Photo/Signature)
- Customer notifications
- API access
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
OptimoRoute
Pros
- Significant reduction in daily route planning time
- Highly accurate ETAs improve customer satisfaction
- Easy to learn for non-technical dispatchers
- Flexible enough to handle complex constraints
- Reliable mobile app for field drivers
Cons
- No forever-free plan for small startups
- Mobile app requires consistent cellular data
- Learning curve for advanced constraint settings