PatientNow
PatientNow provides an all-in-one practice management solution designed to help aesthetic and elective medical practices automate workflows, increase revenue, and improve the entire patient journey from acquisition to retention.
Pipedrive
Pipedrive is a web-based sales CRM and pipeline management solution designed to help small to medium-sized businesses plan sales activities, monitor deal progress, and close more deals through visual workflows.
Quick Comparison
| Feature | PatientNow | Pipedrive |
|---|---|---|
| Website | patientnow.com | pipedrive.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $14/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2010 |
| Headquarters | Greenwood Village, USA | Tallinn, Estonia |
Overview
PatientNow
PatientNow is a comprehensive platform built specifically for aesthetic practices, plastic surgery centers, and medical spas. You can manage your entire office from a single interface, combining electronic medical records (EMR), practice management, and specialized marketing tools. By centralizing your data, you eliminate the need for multiple disconnected systems and reduce manual administrative tasks that slow down your team.
You can automate patient follow-ups, streamline check-ins with digital intake forms, and manage complex scheduling across multiple providers. The software focuses on growing your bottom line through integrated lead management and loyalty programs that keep patients coming back. Whether you run a single boutique clinic or a multi-location enterprise, you can scale your operations while maintaining a high standard of personalized patient care.
Pipedrive
Pipedrive is a sales-focused CRM designed to help you take control of your complex sales processes. Instead of getting lost in spreadsheets, you can visualize your entire sales pipeline from start to finish. You can track every touchpoint with your prospects, automate repetitive administrative tasks, and get clear insights into which deals need your immediate attention.
The platform is built around activity-based selling, meaning you focus on the actions that drive deals forward. Whether you are managing a small team or scaling a growing sales department, you can customize your pipelines, stages, and fields to match your unique sales cycle. It helps you stay organized with synced calendars, integrated email tracking, and real-time reporting dashboards.
Overview
PatientNow Features
- Digital Intake Forms Send paperless intake and consent forms to patients before they arrive to speed up your check-in process.
- Automated Lead Tracking Capture and track every inquiry automatically so your staff can follow up instantly and convert more prospects into patients.
- Photo Management Capture, store, and compare before-and-after clinical photos directly within the patient record for easy visual tracking.
- Integrated Payments Process credit cards and offer patient financing options directly through your management console to simplify the checkout experience.
- Retention Marketing Launch automated email and SMS campaigns based on patient history to encourage repeat bookings and long-term loyalty.
- Smart Scheduling Manage provider calendars and equipment availability in real-time to maximize your room utilization and prevent double-bookings.
Pipedrive Features
- Visual Sales Pipelines. Manage your deals by dragging and dropping them between stages in a clear, visual interface that mirrors your sales process.
- Email Tracking. Sync your Gmail or Outlook to track when prospects open your emails and click links so you can follow up instantly.
- Activity Reminders. Schedule calls, meetings, and tasks attached to specific deals so you never miss a critical follow-up with a prospect.
- Leadbooster Add-on. Capture more high-quality leads directly from your website using customizable chatbots, live chat, and web forms.
- Smart Docs. Create, send, and track sales documents and proposals directly from your CRM and get notified when they are opened.
- Sales Reporting. Monitor your performance with customizable dashboards that show your win rates, deal velocity, and individual team member progress.
Pricing Comparison
PatientNow Pricing
Pipedrive Pricing
- Lead, deal, and contact management
- Customizable pipelines and fields
- Calendar and contact sync
- Simple data import and 400+ apps
- 24/7 support and mobile app access
- Everything in Essential, plus:
- Full email sync with templates
- Automated personal email sequences
- Workflow builder with triggers
- Smart Contact Data enrichment
Pros & Cons
PatientNow
Pros
- Comprehensive all-in-one system replaces multiple software subscriptions
- Excellent automated follow-up tools for lead conversion
- Specialized features built specifically for aesthetic workflows
- Strong before-and-after photo documentation capabilities
Cons
- Significant learning curve due to deep feature set
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
Pipedrive
Pros
- Highly intuitive interface requires almost no training
- Visual pipeline makes deal tracking very simple
- Excellent mobile app for managing sales on-the-go
- Easy to set up custom fields and stages
Cons
- No forever-free plan available for small users
- Advanced features like phone support require higher tiers
- Lead generation tools often require paid add-ons