PatientNow
PatientNow provides an all-in-one practice management solution designed to help aesthetic and elective medical practices automate workflows, increase revenue, and improve the entire patient journey from acquisition to retention.
Waystar
Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.
Quick Comparison
| Feature | PatientNow | Waystar |
|---|---|---|
| Website | patientnow.com | waystar.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2017 |
| Headquarters | Greenwood Village, USA | Louisville, USA |
Overview
PatientNow
PatientNow is a comprehensive platform built specifically for aesthetic practices, plastic surgery centers, and medical spas. You can manage your entire office from a single interface, combining electronic medical records (EMR), practice management, and specialized marketing tools. By centralizing your data, you eliminate the need for multiple disconnected systems and reduce manual administrative tasks that slow down your team.
You can automate patient follow-ups, streamline check-ins with digital intake forms, and manage complex scheduling across multiple providers. The software focuses on growing your bottom line through integrated lead management and loyalty programs that keep patients coming back. Whether you run a single boutique clinic or a multi-location enterprise, you can scale your operations while maintaining a high standard of personalized patient care.
Waystar
Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.
You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.
Overview
PatientNow Features
- Digital Intake Forms Send paperless intake and consent forms to patients before they arrive to speed up your check-in process.
- Automated Lead Tracking Capture and track every inquiry automatically so your staff can follow up instantly and convert more prospects into patients.
- Photo Management Capture, store, and compare before-and-after clinical photos directly within the patient record for easy visual tracking.
- Integrated Payments Process credit cards and offer patient financing options directly through your management console to simplify the checkout experience.
- Retention Marketing Launch automated email and SMS campaigns based on patient history to encourage repeat bookings and long-term loyalty.
- Smart Scheduling Manage provider calendars and equipment availability in real-time to maximize your room utilization and prevent double-bookings.
Waystar Features
- Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
- Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
- Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
- Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
- Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
- Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.
Pricing Comparison
PatientNow Pricing
Waystar Pricing
Pros & Cons
PatientNow
Pros
- Comprehensive all-in-one system replaces multiple software subscriptions
- Excellent automated follow-up tools for lead conversion
- Specialized features built specifically for aesthetic workflows
- Strong before-and-after photo documentation capabilities
Cons
- Significant learning curve due to deep feature set
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
Waystar
Pros
- Consolidates multiple billing functions into one intuitive dashboard
- Reduces manual data entry through high levels of automation
- Excellent visibility into claim status and payer response times
- Regular updates ensure compliance with changing healthcare regulations
Cons
- Initial implementation requires significant time and staff training
- Customer support response times can vary during peak periods
- Reporting tools have a learning curve for advanced users