Acquire
Acquire is a unified customer engagement platform that combines live chat, cobrowse, and video calling to help your support and sales teams provide real-time assistance across multiple digital channels.
Perkville
Perkville is an automated loyalty and referral platform that integrates with your point-of-sale system to drive customer retention, increase visit frequency, and generate new leads through digital rewards.
Quick Comparison
| Feature | Acquire | Perkville |
|---|---|---|
| Website | acquire.io | perkville.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2010 |
| Headquarters | San Francisco, USA | Oakland, USA |
Overview
Acquire
Acquire is a comprehensive customer engagement platform designed to bridge the gap between your business and your customers. You can manage all your digital interactions—from live chat and email to social media and SMS—within a single, unified timeline. This allows your team to provide consistent support without jumping between different tools or losing track of customer history.
The platform stands out by offering advanced collaboration tools like secure cobrowsing and high-definition video chat directly in the browser. You can guide customers through complex processes or troubleshoot technical issues visually, which significantly reduces resolution times. Whether you are a mid-sized company or a large enterprise, Acquire helps you humanize digital experiences and build stronger relationships through personalized, real-time communication.
Perkville
Perkville is an automated loyalty and referral platform designed to help you keep customers coming back. By connecting directly to your point-of-sale or scheduling system, it tracks customer actions like check-ins, purchases, and social media posts to award points automatically. You can create a custom rewards program that fits your brand perfectly, allowing your customers to redeem points for perks, discounts, or exclusive experiences without any manual tracking on your part.
The platform is particularly effective for membership-based businesses like gyms, yoga studios, and salons, as well as retail and enterprise organizations. You can launch referral programs that incentivize your best customers to bring in their friends, turning your existing community into a powerful marketing engine. With automated email marketing and performance tracking, you can see exactly how your loyalty program impacts your bottom line.
Overview
Acquire Features
- Secure Cobrowsing Interact with your customer's screen in real-time to guide them through complex forms or technical setups without any downloads.
- Unified Inbox Manage all your conversations from email, chat, and social media in one place to ensure no customer query goes unanswered.
- Video and Voice Calling Switch from a text chat to a high-definition video or voice call with one click to provide a more personal touch.
- AI Chatbots Deploy intelligent bots to handle routine questions and qualify leads 24/7 so your human agents can focus on complex tasks.
- Live Chat Engage your website visitors instantly with a customizable chat widget that matches your brand's look and feel perfectly.
- Shared Screen Share your own screen with customers to present products or conduct live demonstrations directly within the browser window.
Perkville Features
- Automated Point Tracking. Sync your POS system to automatically award points for purchases and visits without any extra steps for your staff.
- Referral Program Tools. Empower your customers to refer friends via email or social media and reward them automatically when those friends join.
- Custom Reward Catalog. Design a unique menu of rewards that reflect your brand, from simple discounts to high-value personal training sessions.
- Automated Email Marketing. Send personalized emails to customers about their point balances and available rewards to keep your brand top-of-mind.
- Social Media Integration. Reward your customers for sharing their experiences on Facebook or Twitter, expanding your digital reach organically.
- Retention Analytics. Track how your loyalty program affects visit frequency and customer spend with detailed performance dashboards.
Pricing Comparison
Acquire Pricing
Perkville Pricing
Pros & Cons
Acquire
Pros
- Powerful cobrowsing capabilities for technical support
- Consolidates multiple communication channels effectively
- Clean and modern user interface for agents
- Strong video quality for browser-based calling
Cons
- Higher price point compared to basic chat tools
- Initial setup and configuration can be complex
- Mobile app features are more limited than desktop
Perkville
Pros
- Seamless integration with popular fitness POS systems
- Automates the entire referral and reward process
- Increases customer engagement through automated email updates
- Easy for customers to join and track points
Cons
- Initial setup requires time to configure reward rules
- Limited customization options for email design templates
- Pricing can be high for very small businesses