Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
ProValet
ProValet is a field service management software designed to help pool and lawn service businesses automate scheduling, optimize technician routes, and streamline professional invoicing to improve daily operations.
Quick Comparison
| Feature | Arrivy | ProValet |
|---|---|---|
| Website | arrivy.com | provalet.io |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2018 |
| Headquarters | Seattle, USA | Fort Myers, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
ProValet
ProValet is a dedicated field service platform built to help you run your service business from anywhere. Whether you manage pool maintenance or landscaping teams, you can eliminate paperwork by moving your entire workflow into a single digital system. You can schedule recurring appointments, track your technicians in real-time, and capture proof of service with photos and chemical readings directly from the field.
The software focuses on professionalizing your customer interactions through automated notifications and branded digital invoices. By centralizing your customer data and service history, you can provide more consistent service while reducing the time spent on administrative tasks. It is designed specifically for small to mid-sized service companies looking to scale their operations without increasing their office workload.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
ProValet Features
- Smart Scheduling. Organize your entire work week with drag-and-drop scheduling for one-time jobs or recurring service routes.
- Route Optimization. Reduce fuel costs and travel time by automatically calculating the most efficient driving routes for your technicians.
- Customer Portal. Give your clients a private space to view service history, approve quotes, and pay their invoices online.
- Mobile Field App. Empower your technicians to clock in, view job details, and upload service photos directly from their smartphones.
- Automated Invoicing. Generate professional invoices automatically once a job is completed and send them to customers via email or text.
- Chemical Tracking. Record precise chemical readings and dosages during pool service visits to maintain accurate digital logs for clients.
Pricing Comparison
Arrivy Pricing
ProValet Pricing
- Up to 1 technician
- Unlimited customers
- Mobile technician app
- Route optimization
- Digital invoicing
- Email & text notifications
- Up to 3 technicians
- Everything in Starter, plus:
- Advanced reporting
- Chemical tracking logs
- Customer service portal
- Priority email support
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
ProValet
Pros
- Intuitive mobile app is easy for technicians to learn
- Significantly reduces time spent on monthly billing cycles
- Route optimization helps save on daily fuel expenses
- Professional digital reports build trust with high-end clients
Cons
- Limited advanced accounting integrations beyond QuickBooks
- Initial data import can take time to set up
- Requires stable cellular data for real-time field updates