Keap
Keap is an all-in-one CRM and marketing automation platform designed to help small businesses capture leads, manage customer relationships, and automate repetitive sales tasks to grow more efficiently.
PublicInput
PublicInput is a comprehensive community engagement software designed for government agencies to centralize public participation, manage resident communications, and analyze feedback to make better data-driven decisions.
Quick Comparison
| Feature | Keap | PublicInput |
|---|---|---|
| Website | keap.com | publicinput.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $249/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2001 | 2014 |
| Headquarters | Chandler, Arizona | Raleigh, USA |
Overview
Keap
Keap provides a centralized hub to manage your small business operations by combining CRM, email marketing, and automation into one interface. You can stop juggling multiple apps and start capturing leads automatically through custom forms, landing pages, and social media integrations. The platform helps you stay organized by keeping every client interaction, document, and payment record in a single searchable contact record.
You can eliminate manual follow-ups by building automated sequences that trigger based on client behavior. Whether you are sending invoices, scheduling appointments, or launching email campaigns, the software handles the repetitive work so you can focus on closing deals. It is specifically built for small businesses and entrepreneurs who need to scale their sales process without adding more administrative staff.
PublicInput
PublicInput provides you with a unified toolkit to manage every aspect of community engagement from a single dashboard. Instead of juggling separate tools for surveys, email marketing, and meeting management, you can consolidate your efforts to reach more residents and build stronger relationships. You can launch multilingual surveys, host virtual public meetings, and track every interaction in a dedicated resident database.
The platform helps you solve the problem of fragmented data by automatically capturing participant information and sentiment across multiple channels. You can use these insights to generate professional reports for stakeholders and ensure your outreach meets equity requirements. It is specifically built for local, state, and regional government agencies looking to modernize how they listen to and communicate with the public.
Overview
Keap Features
- Automated Lead Capture Collect lead information automatically from your website or social media and instantly trigger personalized follow-up sequences.
- Visual Sales Pipeline Track every deal's progress with a drag-and-drop interface that shows you exactly where prospects are in your sales process.
- Easy Automation Builder Create sophisticated 'when-then' automation rules to handle repetitive tasks like appointment reminders and invoice follow-ups.
- Dedicated Business Line Keep your personal and professional life separate with a dedicated business phone number for calls and texts on your smartphone.
- Integrated Payments Send professional invoices and collect payments directly through the CRM using popular processors like PayPal, Stripe, or WePay.
- Appointment Scheduling Share your booking link with clients so they can schedule meetings based on your real-time availability without back-and-forth emails.
PublicInput Features
- Multichannel Surveys. Create accessible surveys that residents can complete via web, mobile, text message, or even interactive voice response.
- Resident CRM. Build a comprehensive database of your community members to track their interests, participation history, and contact preferences automatically.
- Virtual Meeting Suite. Host live public meetings with integrated closed captioning, real-time polling, and automatic recording for those who cannot attend.
- Equity Mapping. Visualize where your engagement is coming from on a map to ensure you are reaching underrepresented neighborhoods.
- Email & SMS Marketing. Send targeted updates to specific segments of your community to keep them informed about projects that matter to them.
- Automated Reporting. Generate visual charts and data summaries instantly to share community sentiment and participation metrics with your leadership team.
Pricing Comparison
Keap Pricing
- 1,500 contacts included
- 2 users included
- Email marketing
- Sales pipeline & analysis
- Automated lead capture
- Appointments & payments
- Landing page builder
- Everything in Pro, plus:
- 2,500 contacts included
- 3 users included
- Advanced reporting
- E-commerce tools
- Promo codes & upsells
- Marketing analytics
PublicInput Pricing
Pros & Cons
Keap
Pros
- Powerful automation engine saves hours of manual work
- All-in-one functionality replaces multiple separate software subscriptions
- Excellent visual campaign builder for mapping customer journeys
- Reliable customer support and extensive training resources
Cons
- Higher starting price point compared to basic CRMs
- Significant learning curve for complex automation features
- Initial setup can be time-consuming for new users
PublicInput
Pros
- Centralizes all engagement data in one accessible location
- Excellent mapping tools for tracking geographic participation
- Saves significant time on manual data entry and reporting
- Strong support for multilingual outreach and accessibility
Cons
- Initial setup requires time to configure complex workflows
- Learning curve for users unfamiliar with CRM systems
- Pricing may be high for very small municipalities