Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
RazorSync
RazorSync is a powerful field service management software that helps you schedule jobs, manage technicians, and process payments from a single platform to streamline your mobile business operations.
Quick Comparison
| Feature | Arrivy | RazorSync |
|---|---|---|
| Website | arrivy.com | razorsync.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $85/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2011 |
| Headquarters | Seattle, USA | Minneapolis, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
RazorSync
RazorSync is a mobile-first field service solution designed to help you manage your entire business from the office or the field. You can schedule jobs, dispatch technicians, and track their GPS locations in real-time to ensure your team stays productive. The platform eliminates paperwork by allowing you to create estimates, capture customer signatures, and send invoices directly from your mobile device while still at the job site.
You can also manage your customer database, track equipment maintenance history, and sync all your financial data directly with QuickBooks. Whether you run a small HVAC business or a large landscaping company, the software helps you reduce travel time and get paid faster by streamlining the transition from a service call to a completed payment.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
RazorSync Features
- Smart Scheduling. Drag and drop jobs onto your team's calendar and notify technicians instantly of new assignments via mobile alerts.
- Live GPS Tracking. View the real-time location of your field workers to optimize routes and provide customers with accurate arrival times.
- Mobile Invoicing. Generate professional invoices on-site and accept credit card payments immediately to improve your company's cash flow.
- Customer Portal. Give your customers a dedicated space to request service, view appointment history, and pay their outstanding balances online.
- QuickBooks Integration. Sync your customers, items, and invoices automatically to eliminate double data entry and keep your books accurate.
- Inventory Management. Track parts and supplies across multiple trucks or warehouses so you always know what is in stock.
Pricing Comparison
Arrivy Pricing
RazorSync Pricing
- Up to 2 users included
- Mobile app access
- Job scheduling & dispatch
- Invoicing & payments
- Customer management
- QuickBooks integration
- Everything in Solo, plus:
- Up to 7 users included
- Advanced reporting tools
- GPS location tracking
- Signature capture
- Route optimization
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
RazorSync
Pros
- Intuitive mobile interface for technicians in the field
- Seamless two-way synchronization with QuickBooks Desktop and Online
- Effective GPS tracking helps optimize daily driving routes
- Responsive customer support team assists with initial setup
Cons
- Mobile app requires strong signal for real-time syncing
- Initial setup of custom forms can be time-consuming
- Occasional lag when loading large customer databases