Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
RemotePC
RemotePC provides secure remote access solutions that allow you to manage your computers and files from any device with an internet connection at any time.
Quick Comparison
| Feature | Atera | RemotePC |
|---|---|---|
| Website | atera.com | remotepc.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $149/month | $3.29/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2007 |
| Headquarters | Tel Aviv, Israel | Calabasas, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
RemotePC
RemotePC gives you the freedom to access your office or home computer from any location. You can manage files, run applications, and troubleshoot technical issues as if you were sitting right in front of the machine. It works across Windows, Mac, Linux, and mobile devices, ensuring you stay productive whether you are traveling or working from home.
The platform focuses on high-performance access with features like 4K resolution support and drag-and-drop file transfers. It is designed to scale from individual power users to large enterprises requiring centralized management for hundreds of endpoints. You can easily invite associates to collaborate on your computer or provide remote support to clients without complex hardware setups.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
RemotePC Features
- Always-on Access. Configure your computers for remote access at any time so you can log in even when nobody is there.
- File Transfer. Move files and folders between your local and remote computers with simple drag-and-drop actions during your session.
- Remote Printing. Print documents and images located on your remote computer using a printer connected to your local machine.
- Multi-to-Multi Monitor. View multiple screens of a remote computer on your local monitors simultaneously or in a single window.
- Video Conferencing. Collaborate with your team using built-in video and audio tools to discuss projects while sharing your screen.
- Whiteboard. Draw on the remote screen during a session to highlight specific areas or provide clear instructions to others.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
RemotePC Pricing
- Access for 1 user
- Access to 2 computers
- Anywhere access via web
- File transfer and remote printing
- Secure with AES-256 encryption
- Everything in Consumer, plus:
- Access to 10 computers
- Unlimited user licenses
- Deployment via MSI
- User management tools
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
RemotePC
Pros
- Affordable pricing compared to major competitors
- Easy setup process for remote endpoints
- High-quality video performance with 4K support
- Works well on low-bandwidth connections
- Comprehensive web-based access without software installation
Cons
- Occasional lag during high-resolution file transfers
- Customer support response times can vary
- Interface feels slightly dated compared to rivals