Cobrowse.io
Cobrowse.io provides a highly secure, cross-platform co-browsing solution that allows your support and sales teams to see and interact with your users' screens in real-time to resolve issues faster.
RemotePC
RemotePC provides secure remote access solutions that allow you to manage your computers and files from any device with an internet connection at any time.
Quick Comparison
| Feature | Cobrowse.io | RemotePC |
|---|---|---|
| Website | cobrowse.io | remotepc.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $18/month | $3.29/month |
| FREE Trial | ✓ 0 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2007 |
| Headquarters | London, UK | Calabasas, USA |
Overview
Cobrowse.io
Cobrowse.io is a modern co-browsing solution that lets you see and interact with your customers' screens across web, iOS, and Android apps. Unlike traditional screen sharing, it allows you to click, scroll, and type alongside your users, making it much easier to guide them through complex workflows or troubleshoot technical issues. You can mask sensitive data fields to ensure privacy while maintaining a high-touch support experience.
The platform is built for security-conscious industries like banking and healthcare, offering both cloud and self-hosted deployment options. You can integrate it directly into your existing website or mobile app using their SDKs, ensuring a branded experience that doesn't require your customers to download any third-party software or plugins. It helps you reduce handle times and improve customer satisfaction scores by eliminating the guesswork from support calls.
RemotePC
RemotePC gives you the freedom to access your office or home computer from any location. You can manage files, run applications, and troubleshoot technical issues as if you were sitting right in front of the machine. It works across Windows, Mac, Linux, and mobile devices, ensuring you stay productive whether you are traveling or working from home.
The platform focuses on high-performance access with features like 4K resolution support and drag-and-drop file transfers. It is designed to scale from individual power users to large enterprises requiring centralized management for hundreds of endpoints. You can easily invite associates to collaborate on your computer or provide remote support to clients without complex hardware setups.
Overview
Cobrowse.io Features
- Full Remote Control Take control of your user's screen to click buttons, scroll through pages, and fill out forms on their behalf.
- Screen Annotations Draw and highlight specific elements on your customer's screen to provide clear, visual guidance during a live session.
- Sensitive Data Masking Protect user privacy by automatically redacting sensitive information like passwords and credit card numbers from your view.
- Cross-Platform Support Support your users wherever they are, whether they are using a web browser, an iPhone, or an Android device.
- Session Recording Record your co-browsing sessions for quality assurance, training purposes, or to maintain a detailed audit trail.
- Custom Branding Customize the look and feel of the interface to match your brand, ensuring a consistent experience for your customers.
RemotePC Features
- Always-on Access. Configure your computers for remote access at any time so you can log in even when nobody is there.
- File Transfer. Move files and folders between your local and remote computers with simple drag-and-drop actions during your session.
- Remote Printing. Print documents and images located on your remote computer using a printer connected to your local machine.
- Multi-to-Multi Monitor. View multiple screens of a remote computer on your local monitors simultaneously or in a single window.
- Video Conferencing. Collaborate with your team using built-in video and audio tools to discuss projects while sharing your screen.
- Whiteboard. Draw on the remote screen during a session to highlight specific areas or provide clear instructions to others.
Pricing Comparison
Cobrowse.io Pricing
- Web, iOS, and Android support
- Unlimited sessions
- Remote control and drawing
- Data masking and redaction
- Standard integrations
- Email support
- Everything in Cloud, plus:
- Self-hosted deployment options
- Single Sign-On (SSO)
- Custom legal agreements
- Dedicated account manager
- Priority 24/7 support
RemotePC Pricing
- Access for 1 user
- Access to 2 computers
- Anywhere access via web
- File transfer and remote printing
- Secure with AES-256 encryption
- Everything in Consumer, plus:
- Access to 10 computers
- Unlimited user licenses
- Deployment via MSI
- User management tools
Pros & Cons
Cobrowse.io
Pros
- Extremely low latency for real-time interactions
- No software downloads required for your customers
- Robust security features and data masking capabilities
- Easy integration with existing CRM and helpdesk tools
Cons
- Initial technical setup requires developer resources
- Pricing can scale quickly for large support teams
- Mobile SDK implementation can be complex for beginners
RemotePC
Pros
- Affordable pricing compared to major competitors
- Easy setup process for remote endpoints
- High-quality video performance with 4K support
- Works well on low-bandwidth connections
- Comprehensive web-based access without software installation
Cons
- Occasional lag during high-resolution file transfers
- Customer support response times can vary
- Interface feels slightly dated compared to rivals