Rocketlane
Rocketlane is a purpose-built customer onboarding and professional services automation platform designed to help you accelerate time-to-value, improve project transparency, and deliver a seamless experience for your clients.
Smartsheet
Smartsheet is a flexible work management platform that combines the familiar interface of a spreadsheet with powerful project management features to help you automate workflows and track complex projects.
Quick Comparison
| Feature | Rocketlane | Smartsheet |
|---|---|---|
| Website | rocketlane.com | smartsheet.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $19/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2005 |
| Headquarters | Walnut, USA | Bellevue, USA |
Overview
Rocketlane
Rocketlane is a comprehensive platform designed to transform how you handle customer onboarding and professional services. Instead of juggling disconnected tools like spreadsheets, slide decks, and generic project managers, you get a unified workspace that brings your team and clients together. You can manage projects, documents, and communication in one place, ensuring everyone stays aligned from the sales-to-CS handoff through the entire implementation journey.
The platform helps you hit project milestones faster by automating repetitive tasks and providing real-time visibility into project health. You can track time, manage resources, and gather customer feedback effortlessly. Whether you are a growing startup or a global enterprise, Rocketlane scales with you to ensure your customers see value from your product as quickly as possible while maintaining high satisfaction levels.
Smartsheet
Smartsheet gives you a dynamic workspace where you can manage projects, automate workflows, and build new solutions without writing code. You can switch between grid, card, Gantt, and calendar views to visualize your work exactly how you want. It bridges the gap between simple spreadsheets and complex project tools, allowing you to track individual tasks or manage massive enterprise portfolios in one centralized location.
You can eliminate manual data entry by setting up automated alerts, status updates, and approval requests. The platform scales with your needs, whether you are a small team organizing a launch or a large corporation managing global operations. It helps you increase transparency across your organization by sharing real-time dashboards and reports with stakeholders, ensuring everyone stays aligned on key goals and deadlines.
Overview
Rocketlane Features
- Customer Portal Give your clients a branded, professional space to track project progress, complete tasks, and access shared documents easily.
- Unified Workspace Combine your project plans, live documents, and team chat in one view so you never lose context again.
- Dynamic Templates Build reusable playbooks that automatically adjust timelines and task assignments based on your specific project start dates.
- Time Tracking Log hours against specific projects and tasks to monitor team productivity and ensure accurate billing for your services.
- Resource Management View team availability in real-time to balance workloads effectively and prevent burnout across your onboarding and services teams.
- Business Intelligence Access deep analytics and reporting to identify bottlenecks in your process and optimize your team's performance over time.
Smartsheet Features
- Flexible Work Views. Switch instantly between Grid, Gantt, Card, and Calendar views to manage your tasks from any perspective you prefer.
- Automated Workflows. Create visual automated actions to send alerts, request approvals, and update sheet rows without manual intervention.
- Real-time Dashboards. Build custom widgets and charts to give your team and executives a live look at project health and performance.
- Dynamic Reports. Consolidate information from multiple sheets into a single report to identify trends and risks across different departments.
- Proofing and Approvals. Streamline content reviews by uploading files directly to rows and collecting feedback through dedicated proofing workflows.
- Resource Management. Track team availability and allocate hours effectively to ensure your projects stay on schedule and under budget.
Pricing Comparison
Rocketlane Pricing
- Unlimited projects
- Customer portal access
- Task management
- Time tracking
- Standard integrations
- Email support
- Everything in Professional, plus:
- Resource management
- Advanced templates
- Custom fields
- Project financial tracking
- Priority support
Smartsheet Pricing
- 1 user and 2 editors
- Up to 2 sheets
- Gantt, Grid, Card views
- 500MB attachment storage
- 100 automations per month
- Everything in Free, plus:
- Unlimited viewers
- Up to 10 sheets
- Unlimited reports and dashboards
- 20GB attachment storage
- Forms and branding
Pros & Cons
Rocketlane
Pros
- Excellent visibility for clients through the dedicated portal
- Consolidates multiple tools into one streamlined interface
- Automated templates save significant time during project setup
- Responsive customer support team helps with quick implementation
- Strong reporting capabilities for tracking team utilization
Cons
- Initial setup requires time to configure complex workflows
- Mobile app functionality is limited compared to desktop
- Learning curve for users moving from simple spreadsheets
- Higher pricing tiers may be steep for small startups
Smartsheet
Pros
- Familiar spreadsheet interface reduces the initial learning curve
- Highly customizable views for different project management styles
- Powerful automation engine saves hours of manual work
- Excellent reporting capabilities across multiple different sheets
- Strong mobile app for managing tasks while traveling
Cons
- Advanced features require a significant time investment
- Real-time collaboration lacks the speed of Google Sheets
- Pricing can become expensive as you add more members