EZ Texting
EZ Texting is a comprehensive SMS marketing software that helps businesses grow by sending bulk text messages, automating customer alerts, and managing two-way conversations to increase engagement and sales.
Serentis CCM
Serentis CCM is a specialized customer communications management software that helps you automate the creation, delivery, and archiving of personalized business documents across multiple digital and physical channels.
Quick Comparison
| Feature | EZ Texting | Serentis CCM |
|---|---|---|
| Website | eztexting.com | serentis.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $20/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2006 |
| Headquarters | Santa Monica, USA | Lisbon, Portugal |
Overview
EZ Texting
EZ Texting is a versatile SMS marketing platform designed to help you reach your customers instantly where they spend the most time—on their phones. You can launch bulk text campaigns, send automated appointment reminders, and manage two-way customer service conversations from a single intuitive dashboard. Whether you are looking to drive foot traffic with mobile coupons or alert your staff about internal updates, the platform provides the tools to handle high-volume messaging with ease.
The software is built for small to mid-sized businesses across industries like retail, real estate, and fitness that need a direct line to their audience. You can get started quickly with a 14-day free trial to explore features like contact management and message templates. With flexible pricing plans starting at $20 per month, it scales alongside your business as your contact list and messaging needs grow.
Serentis CCM
Serentis CCM provides you with a centralized platform to design and manage all your outgoing business communications. Instead of dealing with fragmented document processes, you can create consistent, personalized templates for invoices, statements, and notices that automatically pull data from your existing systems. You can then deliver these documents through the channels your customers prefer, including email, SMS, or traditional print.
The platform focuses on high-volume document generation and compliance, ensuring every piece of communication meets your brand standards and legal requirements. By automating the entire lifecycle from design to delivery, you reduce manual errors and cut down on operational costs. It is particularly effective for organizations in regulated industries like finance, insurance, and utilities where accuracy and audit trails are non-negotiable.
Overview
EZ Texting Features
- Bulk Text Messaging Send thousands of text messages at once to announce sales, events, or urgent updates to your entire contact list.
- Two-Way Texting Chat directly with your customers in real-time to answer questions, provide support, and build stronger personal relationships.
- MMS Picture Messaging Capture attention by adding images, GIFs, and audio files to your messages to increase engagement and click-through rates.
- Automated Keywords Grow your list automatically by letting customers text a specific keyword to your number to join your marketing groups.
- Message Scheduling Plan your marketing calendar in advance by scheduling messages to go out at the exact date and time you choose.
- Contact Management Organize your audience into specific groups so you can send targeted, relevant content to the right people every time.
Serentis CCM Features
- Omnichannel Delivery. Reach your customers on their preferred platforms by sending personalized documents via email, SMS, web portals, or physical mail.
- Visual Template Designer. Create and edit complex document templates with a user-friendly interface that requires no advanced coding or technical expertise.
- Data Integration. Connect your core business systems to automatically populate document templates with real-time customer data for high-speed personalized output.
- Compliance Management. Ensure every document meets legal standards with built-in version control, approval workflows, and comprehensive audit trails for all communications.
- High-Volume Processing. Generate thousands of personalized documents simultaneously without sacrificing performance, making it ideal for monthly billing or mass notifications.
- Digital Archiving. Store and retrieve sent communications instantly within a secure digital repository to provide better support when customers have questions.
Pricing Comparison
EZ Texting Pricing
- 1 local or toll-free number
- 1 keyword included
- Up to 500 messages per month
- Standard delivery speed
- Basic reporting and analytics
- Everything in Launch, plus:
- Up to 2,000 messages per month
- 3 keywords included
- Faster message delivery speeds
- Advanced reporting tools
Serentis CCM Pricing
Pros & Cons
EZ Texting
Pros
- User-friendly interface makes it easy to launch campaigns quickly
- Reliable message delivery for time-sensitive alerts and promotions
- Helpful customer support team available for technical assistance
- Simple contact import process saves time during initial setup
Cons
- Pricing can become expensive as message volume increases
- Mobile app lacks some features found on the desktop version
- Strict compliance filters may occasionally flag legitimate messages
Serentis CCM
Pros
- Strong focus on regulatory compliance and auditability
- Handles high-volume document generation with high reliability
- Supports true omnichannel delivery including print and digital
- Centralizes brand management across all outgoing business documents
Cons
- Requires initial technical setup for deep data integration
- Pricing is not transparent for small business budgeting
- Learning curve for designing complex conditional document logic