UpKeep
UpKeep is an asset management solution that helps maintenance teams streamline work orders, track equipment lifecycles, and optimize facility operations through a mobile-first platform designed for real-time collaboration.
ServiceChannel
ServiceChannel is a facilities management software providing a centralized platform to manage work orders, find qualified service providers, and track maintenance costs across multiple locations to keep your facilities running smoothly.
Quick Comparison
| Feature | UpKeep | ServiceChannel |
|---|---|---|
| Website | onupkeep.com | servicechannel.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $45/month | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 1999 |
| Headquarters | Los Angeles, USA | New York, USA |
Overview
UpKeep
UpKeep is a mobile-first maintenance management platform that helps you move away from paper-based tracking and reactive repairs. You can create, assign, and monitor work orders directly from your phone, ensuring your maintenance team stays productive while in the field. By centralizing your asset data, you gain a clear view of equipment health and maintenance costs across your entire facility.
The software simplifies complex operations by allowing you to scan barcodes for instant asset history and manage spare parts inventory automatically. Whether you are running a small workshop or managing multiple manufacturing plants, you can use these tools to reduce downtime and extend the life of your critical machinery. It is designed for maintenance managers, technicians, and operations leads who need reliable data to make informed budgeting decisions.
ServiceChannel
ServiceChannel gives you a single place to manage every aspect of your physical locations. You can automate the entire maintenance lifecycle, from submitting a work order to paying the final invoice. Instead of juggling phone calls and spreadsheets, you use a centralized dashboard to dispatch pre-vetted technicians and track their progress in real-time. This visibility helps you ensure repairs happen quickly while keeping your maintenance budget under control.
The platform is designed for multi-site operators in industries like retail, restaurant, and healthcare. You can manage your own internal technicians or tap into a massive network of over 70,000 commercial contractors. By consolidating your facility data, you gain the insights needed to decide whether to repair or replace aging equipment and identify which providers offer the best value for your business.
Overview
UpKeep Features
- Mobile Work Orders Create and update work orders on the go with photos and comments to keep your team synchronized in real-time.
- Asset Management Track the entire lifecycle of your equipment and view comprehensive maintenance histories to identify recurring issues before they cause downtime.
- Preventive Maintenance Schedule recurring tasks based on time or meter readings so you never miss a critical inspection or oil change again.
- Inventory Tracking Manage your spare parts levels and receive automatic alerts when stock is low to ensure you always have what you need.
- QR Code Scanning Scan labels on your equipment to instantly pull up manuals, parts lists, and past work orders without searching through files.
- Reporting and Analytics Generate custom reports on maintenance costs and technician performance to prove the value of your department to stakeholders.
ServiceChannel Features
- Work Order Management. Create, dispatch, and track maintenance requests from any device to ensure your facilities stay in top condition.
- Provider Network. Access a marketplace of over 70,000 pre-vetted commercial contractors with verified insurance and performance ratings.
- Asset Tracking. Monitor the health and repair history of your equipment so you can make smarter repair-versus-replace decisions.
- Mobile Maintenance. Empower your staff and technicians to manage work orders on the go with native iOS and Android apps.
- Invoice Automation. Verify that work is completed before you pay and automate the invoicing process to reduce administrative errors.
- Compliance Tracking. Automatically track contractor insurance and certifications to ensure every technician on your property meets your safety standards.
Pricing Comparison
UpKeep Pricing
- Work order management
- Preventive maintenance scheduling
- Asset tracking
- Mobile app access
- Photo attachments
- Standard reporting
- Everything in Lite, plus:
- Inventory management
- Purchase orders
- Advanced reporting
- Signature capture
- Checklists and tasks
ServiceChannel Pricing
Pros & Cons
UpKeep
Pros
- Mobile app is highly intuitive for technicians in the field
- QR code scanning significantly speeds up asset lookups
- Customer support team is responsive and helpful during setup
- Easy to attach photos to document completed work
- Flexible enough to handle various types of facility equipment
Cons
- Advanced reporting features require a higher-tier subscription
- Initial data import can be time-consuming for large inventories
- Mobile offline mode can occasionally experience sync delays
- Cost per user adds up quickly for large teams
ServiceChannel
Pros
- Centralizes all facility communication in one place
- Massive network of pre-vetted service providers
- Detailed reporting on contractor performance and spend
- Mobile app simplifies check-ins for technicians
Cons
- Initial setup and configuration takes significant time
- Interface can feel overwhelming for new users
- Contractor side of the platform has limitations
- Custom reporting requires a steep learning curve