ClockShark
ClockShark is a mobile time tracking and scheduling software designed specifically for construction and field service companies to manage remote crews, track job costs, and simplify payroll processing.
ServiceMax
ServiceMax is a comprehensive field service management platform that helps you transform your service operations through asset-centric tools, mobile technician support, and real-time data visibility to maximize equipment uptime.
Quick Comparison
| Feature | ClockShark | ServiceMax |
|---|---|---|
| Website | clockshark.com | servicemax.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $8/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2007 |
| Headquarters | Chico, USA | Pleasanton, USA |
Overview
ClockShark
ClockShark is a specialized time tracking and scheduling platform built for the unique needs of construction and field service businesses. You can replace paper timesheets with a mobile app that tracks employee hours, GPS locations, and job costs in real-time. This allows you to see exactly where your crews are and which projects they are working on throughout the day.
The platform helps you bridge the gap between the field and the office by syncing time data directly with your accounting software. You can manage complex schedules with a drag-and-drop interface, track equipment usage, and capture site photos or notes from any mobile device. It is designed to eliminate manual data entry and ensure your job costing is accurate for every project.
ServiceMax
ServiceMax helps you manage the entire lifecycle of your field service operations with a focus on the assets you maintain. Instead of just tracking appointments, you can monitor complex equipment history, manage warranties, and optimize parts inventory from a single interface. It bridges the gap between your back office and your field technicians, ensuring everyone has the data they need to fix equipment correctly the first time.
You can streamline your scheduling with automated dispatch tools and empower your technicians with a robust mobile app that works even without an internet connection. The platform is designed for mid-market and enterprise companies in asset-heavy industries like manufacturing, medical devices, and energy. By centralizing your service data, you can move from reactive repairs to proactive maintenance strategies that keep your customers' operations running smoothly.
Overview
ClockShark Features
- GPS Time Tracking Track employee locations and movement throughout the workday so you can verify they are at the right job site.
- Drag-and-Drop Scheduling Create and update crew schedules in seconds and send instant notifications to your team's mobile devices.
- Geofencing Alerts Set up virtual boundaries around job sites to remind your crew to clock in or out when they arrive.
- Job Costing Tools Assign labor hours to specific jobs and task codes to see exactly how your labor budget is being spent.
- Mobile Kiosk Mode Turn any tablet into a central time tracking station with facial recognition to prevent buddy punching.
- Photo and File Attachments Capture project progress by uploading photos and documents directly to specific jobs from the field app.
ServiceMax Features
- Asset 360. Get a complete view of every piece of equipment you service, including its full maintenance history, warranty status, and parts usage.
- Service Board. Schedule and dispatch your technicians visually with drag-and-drop tools that match the right skills to the right job automatically.
- ServiceMax Go. Empower your field technicians with a native mobile app that provides offline access to work orders, manuals, and customer data.
- Work Order Management. Track every service request from initial contact to final invoice while capturing digital signatures and photos directly in the field.
- Entitlements & Warranties. Verify coverage instantly to ensure you never give away free service and always bill correctly for parts and labor.
- Inventory & Parts. Manage your trunk stock and warehouse levels in real-time so your technicians always have the right parts for every repair.
Pricing Comparison
ClockShark Pricing
- Mobile time tracking app
- GPS tracking and geofencing
- Job and task tracking
- Basic scheduling
- Third-party integrations
- Manager role permissions
- Everything in Standard, plus:
- Advanced scheduling
- PTO tracking and accruals
- Multi-level job costing
- Clock-out questions
- Overtime alerts
ServiceMax Pricing
Pros & Cons
ClockShark
Pros
- Extremely easy for field crews to learn and use
- Reliable GPS tracking improves accountability for remote teams
- Seamless integration with QuickBooks and Sage accounting
- Excellent customer support with fast response times
Cons
- Base monthly fee makes it expensive for very small teams
- Mobile app requires significant battery and data usage
- Limited reporting customization for complex enterprise needs
ServiceMax
Pros
- Deep integration with Salesforce ecosystem provides seamless data flow
- Excellent offline mobile capabilities for remote job sites
- Highly customizable workflows to match complex business processes
- Comprehensive asset tracking improves first-time fix rates
- Strong reporting tools for analyzing technician productivity
Cons
- Significant time investment required for initial implementation
- Learning curve can be steep for non-technical users
- Higher price point compared to basic scheduling tools
- Requires dedicated admin resources for complex configurations