Shiftboard
Shiftboard provides automated workforce scheduling software designed to help you manage complex staffing needs, ensure compliance, and improve employee engagement through data-driven scheduling solutions.
When I Work
When I Work is a complete employee scheduling and time tracking solution designed to help you manage hourly teams, reduce labor costs, and improve workplace communication through a centralized mobile-first platform.
Quick Comparison
| Feature | Shiftboard | When I Work |
|---|---|---|
| Website | shiftboard.com | wheniwork.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $2.5/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2010 |
| Headquarters | Seattle, USA | Minneapolis, USA |
Overview
Shiftboard
Shiftboard is a specialized scheduling platform built to handle the headaches of complex, 24/7 workforce management. Whether you are managing a manufacturing plant, a healthcare facility, or a large-scale event, you can automate your entire scheduling process while staying compliant with labor laws and union rules. It moves you away from messy spreadsheets and manual tracking into a centralized system that balances your operational needs with your employees' preferences.
You can reduce costly overtime and fill open shifts faster by using automated communication tools that reach your team instantly. The platform offers two distinct solutions—Schedules360 for healthcare and SchedulePro for high-stakes industrial environments—ensuring you get the specific tools required for your industry. By integrating your time and attendance data, you gain a clear view of your labor costs and workforce productivity in real-time.
When I Work
When I Work is a mobile-first platform that simplifies how you manage hourly employees. Instead of messy spreadsheets and endless phone calls, you get a centralized hub to build schedules in minutes, track attendance, and chat with your team. You can easily handle shift swaps, monitor labor costs against your budget, and ensure everyone knows exactly when and where they need to work.
The software solves the headache of manual scheduling by allowing you to fill open shifts instantly and verify employee locations via GPS geofencing. Whether you run a single coffee shop or manage multiple retail locations, it helps you stay organized and compliant with labor laws while giving your employees the flexibility they crave through a user-friendly mobile app.
Overview
Shiftboard Features
- Automated Scheduling Generate optimized schedules automatically based on your specific business rules, employee qualifications, and current staffing demands.
- Compliance Engine Configure complex labor laws, union contracts, and fatigue management rules to ensure every shift stays fully compliant.
- Mobile Self-Service Give your employees the power to view schedules, swap shifts, and request time off directly from their smartphones.
- Real-Time Communication Broadcast open shift notifications via SMS or email to fill gaps in your schedule within minutes instead of hours.
- Overtime Management Track and control your labor costs by identifying potential overtime issues before they happen with proactive system alerts.
- Reporting and Analytics Access detailed insights into your workforce trends and labor utilization to make smarter, data-driven staffing decisions.
When I Work Features
- One-Click Scheduling. Build and publish your entire weekly schedule in minutes using custom templates and automated shift assignments.
- Mobile Time Clock. Turn any smartphone or tablet into a precise time clock with GPS verification to ensure your team is on-site.
- Team Messaging. Communicate with your entire staff or specific groups instantly without sharing private phone numbers or using external apps.
- Shift Swapping. Empower your employees to trade shifts or find coverage themselves, requiring only your final digital approval.
- Labor Cost Tracking. Monitor your labor spending in real-time against your sales forecasts to prevent costly overtime before it happens.
- Auto-Scheduling. Generate optimal schedules automatically based on employee availability, qualifications, and your specific business requirements.
Pricing Comparison
Shiftboard Pricing
When I Work Pricing
- Standard scheduling tools
- Team messaging and chat
- Shift trading and drops
- Time off management
- Multiple locations and sites
- In-app employee training
- Everything in Standard, plus:
- Custom reporting and exports
- Labor forecasting tools
- Shift bidding capabilities
- Role-based permissions
- Advanced API access
Pros & Cons
Shiftboard
Pros
- Handles highly complex scheduling rules with ease
- Significantly reduces time spent on manual data entry
- Excellent customer support during the implementation phase
- Mobile app improves communication with frontline workers
Cons
- Initial setup requires significant time and effort
- User interface can feel dated in some areas
- Learning curve for administrators managing complex rules
When I Work
Pros
- Intuitive mobile app makes shift management easy for employees
- Reduces time spent on scheduling by up to 80 percent
- GPS geofencing prevents early clock-ins and time theft
- Seamless integration with popular payroll providers like ADP
Cons
- Mobile app can occasionally lag during peak usage
- Advanced reporting is locked behind the higher pricing tier
- Initial setup of employee availability takes some time