ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Sortly
Sortly is a visual inventory management software that helps you track items, manage stock levels, and organize assets across multiple locations using any mobile device or computer.
Quick Comparison
| Feature | ServiceTitan | Sortly |
|---|---|---|
| Website | servicetitan.com | sortly.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2012 |
| Headquarters | Glendale, USA | New York, USA |
Overview
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Sortly
Sortly is a visual inventory management platform designed to help you track your items and assets without the complexity of traditional ERP systems. You can organize your inventory using high-quality photos, custom tags, and folders, making it easy to find exactly what you need in seconds. Whether you are managing medical supplies, construction equipment, or office assets, the platform provides a clear, real-time picture of your stock levels across various locations.
You can streamline your operations by generating and scanning QR codes or barcodes directly from your smartphone. This eliminates the need for expensive hardware and manual data entry. The software also allows you to set up automated low-stock alerts and expiration reminders, ensuring you never run out of critical items. It is built for teams who need a mobile-first solution that stays synced across all devices instantly.
Overview
ServiceTitan Features
- Smart Dispatching Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Sortly Features
- Visual Inventory. Add photos to every item so you and your team can identify stock visually instead of relying on text descriptions.
- QR & Barcode Scanning. Use your phone's camera to scan existing barcodes or generate custom QR codes to check items in and out instantly.
- Low Stock Alerts. Set custom threshold levels for your items and receive automatic email or in-app notifications before you run out of stock.
- Multi-Location Tracking. Manage your inventory across different warehouses, vehicles, or job sites and track movements between them in real-time.
- Custom Fields. Tailor your inventory data by adding custom fields for price, serial numbers, expiration dates, or any specific detail you need.
- Team Permissions. Invite your team members and control exactly what they can see or edit with customizable access levels and activity tracking.
Pricing Comparison
ServiceTitan Pricing
Sortly Pricing
- 1 user
- Up to 100 entries
- 1 custom field
- Help center access
- Mobile app access
- Everything in Free, plus:
- Up to 2,000 entries
- 3 total users
- 10 custom fields
- QR code and barcode generation
- Unlimited QR/barcode scanning
Pros & Cons
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows
Sortly
Pros
- Extremely easy to set up and use without training
- Visual nature makes identifying items fast and accurate
- Mobile app turns any smartphone into a scanner
- Great for tracking assets across multiple job sites
Cons
- Free plan is very limited for business use
- Reporting features could be more customizable
- Lacks advanced accounting or manufacturing integrations