ServiceNow
ServiceNow is a cloud-based platform that digitizes and automates siloed processes into unified digital workflows to help organizations improve operational efficiency and deliver better employee and customer experiences.
Splashtop
Splashtop provides high-performance remote access and support solutions that allow you to securely access your computers and applications from any device, anywhere, with a fast and reliable connection.
Quick Comparison
| Feature | ServiceNow | Splashtop |
|---|---|---|
| Website | servicenow.com | splashtop.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $5/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2006 |
| Headquarters | Santa Clara, USA | Cupertino, USA |
Overview
ServiceNow
ServiceNow helps you transform manual, fragmented tasks into streamlined digital workflows across your entire organization. Instead of juggling disconnected spreadsheets and emails, you get a single platform that connects IT, HR, customer service, and operations. You can automate routine requests, track hardware assets, and resolve technical issues faster through a centralized portal that serves as your company's operational backbone.
The platform scales to meet the needs of global enterprises, allowing you to build custom applications or use pre-built solutions for specific departments. You can monitor system health in real-time and use built-in intelligence to predict issues before they impact your team. It is designed primarily for mid-to-large organizations looking to replace legacy systems with a modern, automated approach to work management.
Splashtop
Splashtop is a high-performance remote access solution designed to help you work from anywhere as if you were sitting right in front of your computer. Whether you are an individual professional needing to access your office workstation or an IT team supporting thousands of devices, it provides the speed and reliability required for resource-intensive tasks like video editing or 3D modeling. You can connect from any laptop, tablet, or mobile device to your Windows, Mac, or Linux systems with minimal latency.
The platform solves the challenge of maintaining productivity and security in a hybrid work environment. It eliminates the need for clunky VPNs by providing a secure, encrypted tunnel for your data. With features tailored for both simple remote work and complex enterprise IT support, you can manage permissions, track sessions, and ensure compliance across your entire organization while keeping your remote experience smooth and responsive.
Overview
ServiceNow Features
- IT Service Management Consolidate your IT tools into a single data model to resolve incidents faster and improve agent productivity.
- AI-Powered Service Operations Predict and prevent issues before they happen with built-in machine learning that identifies patterns in your data.
- Employee Center Provide your team with a single unified portal to find information and request services across all departments.
- App Engine Build your own low-code workflow applications quickly to solve unique business challenges without extensive manual coding.
- Customer Service Management Connect your customer service department with other teams to resolve the root causes of customer issues instantly.
- Strategic Portfolio Management Align your projects and resources with business goals to ensure you are always working on high-value initiatives.
Splashtop Features
- High-Performance Streaming. Enjoy 4K streaming at 60 frames per second so you can run resource-heavy applications like CAD or Creative Cloud without lag.
- Multi-to-Multi Monitor Support. View multiple remote screens across your local monitors simultaneously to maintain your full office setup while working from home.
- Secure File Transfer. Drag and drop files quickly between your local and remote computers without needing to email documents to yourself.
- Remote Print. Print files from your remote computer directly to your local printer so you can handle physical paperwork instantly.
- Session Recording. Record your remote sessions for training purposes or audit trails to keep a clear record of all remote activity.
- Broad Device Support. Access your desktop from any Windows, Mac, iOS, Android, or Chromebook device using the lightweight Splashtop app.
Pricing Comparison
ServiceNow Pricing
Splashtop Pricing
- Access up to 2 computers
- Access from any device
- High-performance remote desktop
- File transfer
- Remote print
- Billed annually at $60/year
- Everything in Solo, plus:
- Access up to 10 computers
- Multi-to-multi monitor support
- Two users can remote into one computer
- User management and groups
- Billed annually at $99/year/user
Pros & Cons
ServiceNow
Pros
- Highly customizable to fit complex enterprise business logic
- Centralizes all departmental data into one single source
- Powerful automation capabilities reduce manual data entry significantly
- Strong community support and extensive documentation for developers
- Regular updates consistently add modern AI and interface improvements
Cons
- Significant learning curve for administrators and developers
- Implementation requires substantial time and specialized expertise
- Pricing is high and can be complex to calculate
- Interface can feel overwhelming due to the massive feature set
Splashtop
Pros
- Exceptional connection speed with very low latency
- Significantly more affordable than major competitors
- Easy setup process for both hosts and clients
- Reliable performance even on lower bandwidth connections
Cons
- Web management interface can feel slightly dated
- Billed annually rather than month-to-month
- File transfer speed can vary on large folders