Staffbase
Staffbase is an internal communications platform that helps you reach every employee through a branded app, email newsletters, and a modern intranet to improve engagement and alignment.
Zoom Phone
Zoom Phone is a cloud-based business phone system that provides high-definition voice, enterprise-grade features, and seamless video integration to modernize your global communication and team collaboration.
Quick Comparison
| Feature | Staffbase | Zoom Phone |
|---|---|---|
| Website | staffbase.com | zoom.us |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $10/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Chemnitz, Germany | San Jose, USA |
Overview
Staffbase
Staffbase is a mobile-first internal communications platform designed to help you connect with your entire workforce, including non-desk employees. You can manage multiple communication channels—like a branded employee app, a corporate intranet, and email newsletters—from a single central dashboard. This ensures your message reaches every team member, regardless of their location or device.
You can use the platform to share company news, gather employee feedback through surveys, and simplify administrative tasks with integrated digital forms. It solves the problem of fragmented communication by providing a unified space for corporate identity and employee interaction. The software is built for scale, making it a fit for large organizations that need to maintain a consistent culture across global offices and frontline teams.
Zoom Phone
Zoom Phone is a modern cloud phone system built on the same reliable platform you already use for video meetings. It replaces your traditional desk phones and legacy PBX hardware with a flexible, software-based solution that works on your computer, smartphone, or compatible desk phone. You can manage all your business communications—voice, video, and chat—within a single, intuitive interface that eliminates the need to switch between different apps.
You can easily migrate your existing phone numbers or provision new ones across dozens of countries. The platform solves the headache of managing complex hardware by moving everything to the cloud, allowing your team to stay connected whether they are in the office or working remotely. It scales effortlessly from small startups to global enterprises, offering centralized management and robust security features to keep your business conversations private and professional.
Overview
Staffbase Features
- Branded Employee App Launch your own company-branded app to reach frontline and deskless workers directly on their mobile devices with push notifications.
- Multi-Channel Publishing Create content once and publish it across your intranet, mobile app, email, and digital signage with a single click.
- Employee Newsletters Design and send professional internal emails using a drag-and-drop editor that ensures your updates look great on any screen.
- Frontline Map Visualize your global workforce and target communications based on location, department, or job role for maximum relevance.
- Employee Surveys Measure employee sentiment in real-time with pulse surveys and feedback tools to understand what your team really thinks.
- Advanced Analytics Track reach and engagement metrics across all channels to see which messages resonate and where you need to improve.
Zoom Phone Features
- Intelligent Call Routing. Set up automated attendants and call queues so your customers always reach the right person without manual transfers.
- Seamless Elevation. Turn a standard phone call into a full Zoom video meeting with one click when you need to share your screen.
- Global Connectivity. Provision local phone numbers in over 45 countries and territories to establish a local presence for your international customers.
- Voicemail Transcription. Read your voicemail messages as text delivered to your inbox or app so you can stay productive in quiet environments.
- Call Recording. Record and play back your important conversations or save them to the cloud for training and compliance purposes.
- Shared Line Appearance. Assign multiple users to share a single phone line so your team can collaborate on answering incoming customer calls.
Pricing Comparison
Staffbase Pricing
Zoom Phone Pricing
- Metered outbound calling
- Unlimited internal calling
- One local phone number
- Mobile and desktop apps
- Call recording and transcripts
- SMS and MMS support
- Everything in Metro, plus:
- Unlimited outbound calling
- Optional international add-ons
- Call flip and park
- Barge/Monitor/Whisper features
- Common area phone support
Pros & Cons
Staffbase
Pros
- Excellent mobile experience for reaching non-desk and frontline employees
- Highly customizable interface that matches your corporate branding perfectly
- Centralized content management saves time when publishing to multiple channels
- Strong security features and ISO certification for enterprise data protection
Cons
- Initial setup and implementation requires significant time and planning
- Pricing is high compared to simple standalone newsletter tools
- Advanced customization may require technical support or developer input
Zoom Phone
Pros
- Familiar interface reduces the need for employee training
- Excellent voice quality even on lower bandwidth connections
- Switching between mobile and desktop apps is effortless
- Centralized admin portal simplifies managing global phone numbers
Cons
- Advanced features require higher-tier paid subscriptions
- SMS capabilities are currently limited in some regions
- Initial setup of complex call flows takes time