Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Strety
Strety is a performance management software designed for MSPs to run effective L10 meetings, track rocks, and manage employee accountability directly within tools like ConnectWise and Autotask.
Quick Comparison
| Feature | Missive | Strety |
|---|---|---|
| Website | missiveapp.com | strety.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $15/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2019 |
| Headquarters | Quebec City, Canada | Rochester, USA |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Strety
Strety is a specialized management platform built specifically for Managed Service Providers (MSPs) who follow frameworks like EOS or Scaling Up. You can run your entire leadership and departmental rhythm through the app, ensuring that every meeting stays on track and every goal remains visible. It solves the common problem of management tasks living in a vacuum by syncing your accountability data directly with your existing PSA tickets and tasks.
You can manage your Rocks, KPIs, and To-Dos without constantly switching between browser tabs. The platform helps you build a culture of high performance by making feedback and one-on-one meetings a structured, repeatable process. Whether you are a small MSP shop or a scaling enterprise, it provides the visibility you need to ensure your team is focused on the right priorities every single week.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
Strety Features
- L10 Meeting Management. Run structured weekly meetings with built-in timers, agendas, and automated follow-ups to keep your leadership team aligned.
- Rock & Goal Tracking. Set quarterly objectives and track progress visually so you always know if your big-picture projects are on schedule.
- PSA Integration. Sync your To-Dos and issues directly with ConnectWise or Autotask to eliminate double data entry and save time.
- Scorecard & KPIs. Monitor your most important business metrics in real-time and identify trends before they become major problems for your team.
- One-on-One Templates. Use structured templates for employee check-ins to ensure consistent feedback and professional development across your entire organization.
- Accountability Chart. Build a visual map of roles and responsibilities so everyone understands exactly what they are horizontal for in the company.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Strety Pricing
- L10 Meeting tools
- Rock tracking
- Scorecards and KPIs
- To-Do management
- Standard PSA integrations
- Feedback and 1-on-1s
- Everything in Standard, plus:
- Advanced security options
- Custom onboarding support
- Dedicated account management
- Volume seat discounting
- Custom integration support
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
Strety
Pros
- Deep integration with ConnectWise and Autotask environments
- Purpose-built for MSPs following the EOS framework
- Simplifies the complex L10 meeting process significantly
- Responsive customer support team for technical setup
- Clean interface that reduces management administrative overhead
Cons
- Requires an existing PSA for maximum value
- Learning curve for teams new to EOS
- Mobile experience is less robust than desktop
- Limited customization for non-MSP business models