Surfly
Surfly provides a universal co-browsing and collaboration platform that allows you to interact with customers in real-time on any website or application without requiring downloads or installations.
Zoho Meeting
Zoho Meeting is a secure online meeting and webinar software that helps you host interactive video conferences, share your screen, and broadcast presentations to global audiences easily.
Quick Comparison
| Feature | Surfly | Zoho Meeting |
|---|---|---|
| Website | surfly.com | zoho.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $19/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 1996 |
| Headquarters | Amsterdam, Netherlands | Chennai, India |
Overview
Surfly
Surfly is a high-performance collaboration platform designed to help you provide instant, visual support to your customers. Unlike traditional screen sharing, its proxy-based co-browsing technology lets you jump onto any website or web app with a customer to navigate together in real-time. You can highlight elements, fill out forms, and even sign documents digitally without asking your customers to download software or install browser extensions.
The platform is built with a security-first approach, allowing you to mask sensitive data like credit card numbers while you assist. It is ideal for financial services, insurance, and retail companies that need to bridge the gap between digital self-service and human interaction. You can easily integrate it into your existing tech stack to improve first-contact resolution and boost your conversion rates.
Zoho Meeting
Zoho Meeting provides a simplified way to host secure online meetings and professional webinars from your browser or mobile device. You can jump into video calls instantly without requiring participants to download bulky software, making it easy to connect with clients and remote teammates. The platform focuses on privacy and ease of use, allowing you to manage everything from quick sync-ups to large-scale virtual events with hundreds of attendees.
You can record your sessions, share your screen for demonstrations, and use interactive tools like polls and Q&A to keep your audience engaged. It integrates deeply with the broader Zoho ecosystem and popular calendar tools to streamline your scheduling. Whether you are a small business owner or part of a large enterprise, you can scale your communication needs with affordable plans that prioritize data security and user privacy.
Overview
Surfly Features
- Universal Co-browsing Interact with any website or web app instantly with your customers without requiring them to download or install anything.
- Video & Voice Chat Communicate face-to-face with built-in video and audio while you navigate pages together to build stronger customer relationships.
- Document Interaction Review PDFs and documents together in real-time and use integrated e-signature tools to close deals faster during a session.
- Field Masking Protect customer privacy by automatically hiding sensitive information like passwords or payment details from the agent's view.
- Action Control Choose exactly what your agents can do, from view-only mode to full interaction control during a collaborative session.
- Session Recording Record your collaborative sessions for quality assurance, training purposes, or to maintain a clear audit trail of interactions.
Zoho Meeting Features
- Browser-Based Meetings. Join meetings instantly from your web browser without downloading any plugins or software applications.
- Screen and Application Sharing. Share your entire screen or just a specific application window to give clear, visual presentations.
- Session Recording. Record your meetings and webinars to the cloud so you can share them later or keep them for documentation.
- Interactive Polls and Q&A. Engage your webinar audience with live polls and dedicated Q&A sessions to gather instant feedback.
- Meeting Lock and Security. Lock your meetings to prevent uninvited guests from joining and keep your private conversations secure.
- Custom Webinar Registration. Create custom registration forms for your webinars to collect lead information and brand your events.
Pricing Comparison
Surfly Pricing
- 1 Host seat
- Unlimited co-browsing sessions
- Video and audio chat
- Document sharing
- Basic customization
- Standard support
- Everything in Pro, plus:
- Advanced field masking
- Custom branding and UI
- API access
- Single Sign-On (SSO)
- Audit logs and reporting
Zoho Meeting Pricing
- Up to 100 meeting participants
- 60-minute meeting duration
- Up to 100 webinar attendees
- Screen sharing and hand raise
- Standard meeting security
- Everything in Free, plus:
- Up to 24-hour meeting duration
- Cloud recording (10 meetings)
- Meeting lock and password
- Calendar integrations
- International dial-in numbers
Pros & Cons
Surfly
Pros
- No downloads required for customers makes joining sessions effortless
- Extremely fast performance with minimal lag during co-browsing
- Robust security features like field masking protect sensitive data
- Easy to integrate into existing websites with a simple snippet
Cons
- Pricing can be high for very small teams
- Initial setup of advanced masking requires technical knowledge
- Mobile browser support can occasionally vary by device
Zoho Meeting
Pros
- No software download required for participants
- Very affordable pricing compared to competitors
- Strong privacy features and meeting encryption
- Seamless integration with other Zoho apps
Cons
- Fewer advanced features than specialized tools
- Occasional lag during high-bandwidth screen sharing
- Webinar interface feels slightly dated
- Limited virtual background options available