Alchemer
Alchemer is a flexible online survey and customer feedback platform that helps you collect, analyze, and act on data to improve customer experiences and business decisions across your entire organization.
Survey and Ballot Systems
Survey and Ballot Systems provides secure, managed voting solutions and election services designed to help member-based organizations conduct reliable elections through online, paper, and hybrid balloting methods.
Quick Comparison
| Feature | Alchemer | Survey and Ballot Systems |
|---|---|---|
| Website | alchemer.com | surveyandballotsystems.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $27/month | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 1990 |
| Headquarters | Louisville, USA | Eden Prairie, USA |
Overview
Alchemer
Alchemer provides you with a highly flexible platform to gather and act on feedback from customers and employees. Unlike basic survey tools, it allows you to build complex workflows that trigger actions based on the responses you receive. You can automate follow-up emails, create support tickets, or sync data directly to your CRM, ensuring that feedback doesn't just sit in a spreadsheet but actually drives business change.
You can use the platform for everything from simple polls to sophisticated market research and enterprise-wide voice-of-the-customer programs. It is designed for teams that need more control over their data and logic than entry-level tools provide, but without the extreme complexity of high-end enterprise systems. Whether you are in marketing, HR, or operations, you can design custom surveys that match your brand and integrate with your existing tech stack.
Survey and Ballot Systems
Survey and Ballot Systems (SBS) helps you manage the entire election process for your member-based organization. Whether you are running a board election, a contract ratification, or a simple member survey, you can move away from manual tallying to a secure, automated system. The platform handles everything from candidate nominations to final results certification, ensuring your process meets all legal and organizational bylaws.
You can choose between fully managed services where experts handle the logistics or a self-service platform for smaller projects. By offering multiple ways to vote—including web, mobile, and traditional paper—you can increase member participation and strengthen organizational trust. The system focuses on security and data integrity, providing a clear audit trail for every vote cast.
Overview
Alchemer Features
- Advanced Survey Logic Create personalized paths for respondents using skip logic, piping, and branching to ensure you only ask relevant questions.
- Custom Branding Take full control of your survey design with custom CSS and HTML to ensure every interaction matches your brand identity.
- Automated Workflows Trigger immediate actions like sending emails or updating Salesforce records based on specific answers your customers provide.
- Real-time Reporting Build custom dashboards and automated reports to share insights with your team the moment data comes in.
- Multi-channel Distribution Reach your audience wherever they are by sending surveys via email, web links, social media, or SMS.
- Offline Data Collection Gather responses in the field without an internet connection using the mobile app and sync data later.
Survey and Ballot Systems Features
- Hybrid Voting. Give your members the flexibility to vote via web, mobile, or traditional paper ballots while preventing duplicate entries automatically.
- DirectInspect. Monitor your election progress in real-time with a secure dashboard that tracks participation rates and identifies delivery issues.
- Single Sign-On. Increase voter turnout by allowing members to access their ballots directly through your existing website or member portal.
- Embedded Video. Help your voters make informed decisions by embedding candidate speeches or explanatory videos directly into the digital ballot.
- Automated Reminders. Boost participation by scheduling automated email and text reminders to members who haven't cast their votes yet.
- Certified Results. Receive a comprehensive final report and official certification of your election results to ensure total transparency and legal compliance.
Pricing Comparison
Alchemer Pricing
- Unlimited surveys and questions
- Standard question types
- Basic reporting and exports
- Email support
- Data encryption
- Everything in Collaborator, plus:
- Advanced skip logic and piping
- Customizable survey themes
- Raw data exports (CSV/Excel)
- SPSS and PDF exports
- Quiz functionality
Survey and Ballot Systems Pricing
Pros & Cons
Alchemer
Pros
- Extremely flexible logic and branching capabilities
- Highly customizable design and branding options
- Responsive and helpful customer support team
- Deep integration with Salesforce and other CRMs
- Easier to use than high-end enterprise competitors
Cons
- Significant price jump between pricing tiers
- Interface can feel dated compared to newer tools
- Steep learning curve for advanced workflow features
Survey and Ballot Systems
Pros
- Exceptional security protocols ensure election integrity
- Highly responsive project managers guide you through setup
- Hybrid voting options significantly increase member turnout
- Detailed reporting makes auditing and transparency simple
Cons
- Custom pricing can be high for very small groups
- Setup process requires significant lead time for paper ballots
- Interface for DIY tools has a slight learning curve