ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Swept
Swept is a specialized janitorial software designed to help commercial cleaning business owners manage remote teams, track time, and improve client communication through a mobile-first platform.
Quick Comparison
| Feature | ServiceTitan | Swept |
|---|---|---|
| Website | servicetitan.com | sweptworks.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2014 |
| Headquarters | Glendale, USA | Halifax, Canada |
Overview
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Swept
Swept is a dedicated platform built specifically for the unique challenges of running a commercial cleaning business. You can move away from messy spreadsheets and paper logs by centralizing your operations in one mobile-friendly hub. The software focuses on the three pillars of janitorial success: managing your cleaners, satisfying your clients, and gaining clear visibility into your business profitability.
You can track employee hours using GPS-verified check-ins, ensuring your team is exactly where they need to be. The platform also allows you to provide clear instructions through multilingual translations, which helps you support a diverse workforce and maintain high cleaning standards. By using the integrated inspection tools, you can catch issues before your clients do, helping you retain contracts and grow your reputation.
Overview
ServiceTitan Features
- Smart Dispatching Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Swept Features
- GPS Check-ins. Verify that your cleaners are on-site in real-time with location-based clock-ins that ensure accurate payroll and accountability.
- Enhanced Inspections. Create digital checklists and upload photos during walkthroughs to maintain high quality standards and share professional reports with clients.
- Multilingual Messaging. Bridge communication gaps by automatically translating your instructions and messages into your cleaners' preferred native languages.
- Problem Reporting. Receive instant alerts when your team encounters issues on-site so you can resolve problems before the client even notices.
- Supply Tracking. Monitor cleaning supply levels at every location and receive requests from your team so you never run out of essentials.
- Client Messaging. Communicate directly with your customers through a professional portal to build trust and handle requests without endless phone calls.
Pricing Comparison
ServiceTitan Pricing
Swept Pricing
- Up to 5 locations
- Mobile app for cleaners
- GPS check-in/out
- Shift scheduling
- Basic reporting
- Problem reporting
- Everything in Starter, plus:
- Unlimited locations
- Advanced inspections
- Client messaging portal
- Supply management
- Enhanced multilingual support
Pros & Cons
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows
Swept
Pros
- Significantly reduces time spent on manual scheduling
- Improves cleaner accountability with GPS tracking
- Translation features help manage diverse teams effectively
- Mobile app is easy for cleaners to learn
- Professional inspection reports help retain client contracts
Cons
- Initial setup of locations requires significant time
- Occasional GPS sync issues in low-service areas
- Pricing is not publicly listed on website