Ivanti Neurons
Ivanti Neurons is a hyper-automation platform that helps you proactively discover, manage, secure, and service all your organization's devices and endpoints through a single, unified cloud-based interface.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide efficient remote support to their clients.
Quick Comparison
| Feature | Ivanti Neurons | Syncro |
|---|---|---|
| Website | ivanti.com | syncromsp.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $129/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1985 | 2017 |
| Headquarters | Salt Lake City, USA | Seattle, USA |
Overview
Ivanti Neurons
Ivanti Neurons is a comprehensive platform designed to help you gain complete control over your organization's digital estate. You can automatically discover every device on your network, from laptops and servers to mobile devices and IoT sensors, ensuring no asset remains unmanaged or unsecured. The platform uses automation to heal devices before users even notice a problem, reducing the burden on your IT help desk and improving overall productivity.
You can manage the entire lifecycle of your hardware and software assets while maintaining a strong security posture through automated patching and vulnerability prioritization. Whether you are supporting a remote workforce or managing complex office infrastructure, the platform provides real-time insights and self-healing capabilities. It scales to meet the needs of large enterprises requiring deep visibility and automated remediation across thousands of global endpoints.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your managed service provider business more efficiently. Instead of jumping between disconnected tools, you can manage your entire workflow—from automated billing and ticketing to remote desktop access and patch management—within a single, integrated interface.
You can proactively monitor your clients' assets, automate repetitive maintenance tasks, and resolve issues quickly using built-in remote tools. The platform also simplifies your back-office operations by syncing your time tracking directly with invoicing, ensuring you never miss a billable moment. It is built to scale with your MSP, offering a flat-fee pricing model that allows you to add unlimited endpoints without increasing your monthly costs.
Overview
Ivanti Neurons Features
- Asset Discovery Find every device on your network in minutes to eliminate blind spots and ensure complete asset visibility.
- Edge Intelligence Query all your endpoints in real-time using natural language to get instant answers about device health and security.
- Healing Automation Deploy self-healing bots that automatically detect and resolve common configuration issues and performance bottlenecks without human intervention.
- Patch Management Identify and deploy critical security patches across your entire environment to protect your systems from known vulnerabilities.
- Spend Intelligence Track your software usage and license renewals in one place so you can reduce costs and avoid audits.
- Vulnerability Prioritization Focus your efforts on the risks that matter most by using data-driven insights to rank security threats.
Syncro Features
- Unified RMM & PSA. Manage your tickets, billing, and remote monitoring in one place to eliminate data silos and save time.
- Unlimited Endpoints. Install agents on as many devices as you need without worrying about per-asset costs or hidden fees.
- Automated Billing. Connect your RMM data directly to your invoices to ensure accurate, hands-off billing for all your services.
- Remote Desktop Access. Resolve client issues instantly with built-in remote tools that let you take control of any managed device.
- Policy Management. Create and deploy global policies to automate patching, scripting, and security alerts across your entire client base.
- Customer Portal. Give your clients a professional branded portal where they can submit tickets, view status updates, and pay invoices.
Pricing Comparison
Ivanti Neurons Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Automated billing & invoicing
- Remote desktop tools
- Scripting and patching
- Third-party integrations
- Everything in Team, plus:
- Dedicated account management
- Advanced security features
- Custom onboarding assistance
- Priority technical support
- Volume-based technician discounts
Pros & Cons
Ivanti Neurons
Pros
- Excellent visibility across diverse and remote device fleets
- Powerful automation capabilities reduce manual help desk tasks
- Comprehensive patching support for third-party applications
- Real-time data retrieval from endpoints is highly efficient
Cons
- Initial configuration and setup can be complex
- Requires significant training to master all advanced features
- Documentation can sometimes lag behind new feature releases
Syncro
Pros
- Unlimited endpoint model makes scaling very affordable
- All-in-one interface reduces the need for multiple subscriptions
- Fast and responsive web-based user interface
- Strong community-driven script library for easy automation
Cons
- Mobile app lacks some advanced desktop features
- Learning curve for complex billing automation setups
- Reporting tools could offer more deep customization